2021 Mercedes-Benz GLB 250 recalls and problems

The 2021 Mercedes-Benz GLB 250 has 11 safety recalls and 30 owner complaints filed with NHTSA. Recall repairs are free at any Mercedes-Benz dealer.

Recalls
11
Complaints
30
Crashes / fires
0 / 0
Injuries / deaths
0 / 0

Recalls may cover only some 2021 Mercedes-Benz GLB 250 vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2021 Mercedes-Benz GLB 250 recalls

Recall 26V-481: Latches/Locks/Linkages

Reported Jul 24, 2026 · 310,667 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 A-Class, 2022-2023 C-Class, 2024 CLE, 2020-2026 GLA/GLB, and 2023-2024 GLC vehicles. Please refer to MBUSA's recall report for specific model information. The micro-switch in the driver's door lock may corrode and fail to detect an open door, preventing the electronic parking brake or "Auto-Park" feature from engaging automatically. This may result in a vehicle rollaway.

Risk: A vehicle rollaway increases the risk of a crash or injury.

Fix: Dealers will replace the driver's door lock, free of charge. Owner notification letters are expected to be mailed September 18, 2026. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning July 31, 2026.

Recall 22V-679: Electronic Stability Control (ESC)

Reported Sep 12, 2022 · 4 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 GLB250 vehicles. The Electronic Stability Program (ESP) unit may be damaged, which can result in disabled anti-lock brakes (ABS), disabled electronic stability control (ESC), and an electrical short circuit.

Risk: Disabled anti-lock brakes and electronic stability control can increase the risk of a crash or injury. An electrical short circuit increases the risk of a fire.

Fix: Dealers will replace the ESP unit, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022090009.

Recall 22V-365: Communication, Electrical System

Reported May 20, 2022 · 242,722 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Fix: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

Recall 22V-314: Suspension, Exterior Lighting

Reported May 9, 2022 · 88 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 GLB 250 vehicles. The level sensor linkage on the rear axle might not have been installed properly, which could affect the headlight leveling function. MBUSA's number for this recall is 2022050011.

Risk: Improperly leveled headlights may project a glare, which can impact other drivers and increase the risk of a crash.

Fix: Dealers will inspect and repair the level sensor linkage, as necessary, free of charge. Owner notification letters were mailed June 10, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.

Recall 22V-232: Back Over Prevention

Reported Apr 8, 2022 · 126,443 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

Fix: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.

Recall 22V-078: Air Bags

Reported Feb 11, 2022 · 50 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 GLB 250 vehicles. These vehicles may be equipped with an incorrect front driver's air bag module.

Risk: An incorrect air bag module may not properly restrain an occupant during a crash. In addition, the air bag module could detach from the steering wheel during deployment. Either of these scenarios can increase the risk of injury in the event of a crash.

Fix: Dealers will inspect and replace the front driver's air bag, as necessary, free of charge. Owner notification letters were mailed March 25, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.

Recall 21V-860: Air Bags

Reported Nov 5, 2021 · 46 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 GLB 250 and AMG GLB 35 vehicles. The driver-side window air bag may not have been mounted correctly to the lower area of the A-pillar. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."

Risk: The driver-side window air bag may not function properly during a crash, increasing the risk of injury.

Fix: Dealers will inspect the mounting of the driver-side window air bag and repair it as necessary, free of charge. Owner notification letters were mailed December 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Recall 21V-354: Back Over Prevention, Electrical System

Reported May 14, 2021 · 343,191 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk: A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Fix: The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.

Recall 21V-231: Structure

Reported Apr 1, 2021 · 5,215 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 GLB35 AMG, and 2020-2021 GLB250 vehicles. The side spoilers on the tailgate might not have been installed correctly, allowing them to detach.

Risk: Detached spoilers can create a road hazard, increasing the risk of a crash or injury.

Fix: MBUSA will notify owners, and dealers will inspect and, if necessary, replace the side spoilers, free of charge. Owner letters were mailed July 2, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021050009.

Recall 21V-232: Structure

Reported Apr 1, 2021 · 2,362 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLB250 vehicles. The wheel arch covers on the front fenders might not have been installed correctly, allow them to detach.

Risk: Detached wheel arch covers can create a road hazard, increasing the risk of a crash or injury.

Fix: MBUSA will notify owners, and dealers will check the installation of the front wheel arch covers and correct them as necessary, free of charge. Owner letters were mailed May 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040015.

Recall 21V-058: Communication, Electrical System

Reported Feb 5, 2021 · 1,292,258 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Fix: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

2021 Mercedes-Benz GLB 250 problems reported by owners

Problem areaReports
Unknown or Other10
Engine7
Suspension4
Electrical System4
Structure3
Power Train3
Wheels2
Back Over Prevention2
Fuel/Propulsion System2
Steering2
Visibility1
Air Bags1

Most reported parts

  • Structure › Body — 2
  • Tires › Tread/Belt — 1
  • Structure › Body › Roof and Pillars — 1

Typical mileage at the time of the problem: 40,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2021 Mercedes-Benz GLB 250 complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Structure · at 63,000 miles · reported Aug 12, 2026
The contact owns a 2021 Mercedes-Benz GLB250. The contact stated that the front stationary roof panel detached from the vehicle and shattered. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact became aware of a recall with a similar failure; however, the VIN was not included, and the model year was not included in a recall for the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,000.
Unknown or Other · reported Apr 29, 2026
Family and I were driving on the interstate and heard a loud bang (like a shotgun) followed by immediate glass everywhere. The panoramic sunroof exploded. We had to drive 4 hours like this - lucky we didn’t jerk the wheel on the interstate with the noise. Absolutely sickening that this is so prevalent and Mercedes won’t do anything about it.
Engine · reported Mar 3, 2026
When my car sits in the rain for long periods of time, while driving, it will automatically switch into neutral and give me a "transmission malfunction stop" & "service required do not shift gears visit dealer" sign on the dash. This has happened at least 7 times in 2 years since March 2024. The latest time it happened was last week. I will get into my car after a day at work, when it has been raining, drive a few miles and the car will switch into neutral and display those signs. This is incredibly dangerous for my safety as the driver, any passengers and any other cars on the road. While…
Service Brakes · reported Jan 3, 2026
I purchased this vehicle in May 28 2025. I certified car. I took in for oil change Nov 17-2025. Found out they had lot of issues., left front bushing arm leaking. Rt engine mount leaking. Bad brakes battery low. Bad tire rt back passage side.front wheel axle and rear wheel axle is bad and screw on the engine mount is missing. Screw and leaking..?and the vehicle needed a alignment.
Power Train · reported Dec 12, 2025
It appears as if there is an issue with the transmission. In this vehicle. When you come to a stop the transmission has a loud clunking noise coming from left side of vehicle. The clunking occurs when the vehicle downshifts. It clunks from d4 to d3, then d3 to d2 , and again at d2 to d1. I have taken it to the dealer numerous times to have it checked. The service mgr weny for s test drive with me and heard it. I was then told the clunking was " normal" . I purchased the vehicle as a certified used vehicle from the same dealer . This has been occuring since purchase in may 2024

Other Mercedes-Benz GLB 250 years

Compare all Mercedes-Benz GLB 250 years · All Mercedes-Benz models

Frequently asked questions

Does the 2021 Mercedes-Benz GLB 250 have any recalls?

Yes — NHTSA lists 11 recalls for the 2021 Mercedes-Benz GLB 250: 26V-481 (latches/locks/linkages), 22V-679 (electronic stability control (esc)), 22V-365 (communication, electrical system), 22V-314 (suspension, exterior lighting), 22V-232 (back over prevention) and more. Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2021 Mercedes-Benz GLB 250?

Owners report unknown or other problems most often (10 reports), followed by engine (7). The typical mileage when problems were reported is about 40,000 miles.

Are Mercedes-Benz recall repairs free?

Yes. Safety recall repairs are free at authorized Mercedes-Benz dealers, whether you are the first owner or bought the car used.