2021 Mercedes-Benz S 500 recalls and problems

The 2021 Mercedes-Benz S 500 has 7 safety recalls and 1 owner complaint filed with NHTSA. Recall repairs are free at any Mercedes-Benz dealer.

Recalls
7
Complaints
1
Crashes / fires
0 / 0
Injuries / deaths
0 / 0

Recalls may cover only some 2021 Mercedes-Benz S 500 vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2021 Mercedes-Benz S 500 recalls

Recall 25V-116: Service Brakes, Hydraulic

Reported Feb 24, 2025 · 20,339 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 S 500, Maybach S 580 4MATIC, 2021-2023 S 580 4MATIC, 2022 S 680 4MATIC, and 2023 S 580e 4MATIC vehicles. The front brake hoses may rupture and leak brake fluid.

Risk: A brake fluid leak can extend the distance needed to stop the vehicle, increasing the risk of a crash.

Fix: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025030007.

Recall 24V-807: Communication, Electrical System

Reported Oct 25, 2024 · 21 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 Maybach S 580 4MATIC, S 500 4MATIC, and S 580 4MATIC vehicles. The emergency call system may fail to place an automatic or manual call and may not provide the vehicle location as intended.

Risk: A disabled emergency call system that prevents a vehicle occupant from contacting emergency services or fails to identify the vehicle location, can delay emergency responders and increase the risk of injury.

Fix: Dealers will update the communication module software, free of charge. Owner notification letters were mailed December 6, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024110002.

Recall 22V-493: Back Over Prevention

Reported Jul 11, 2022 · 8,530 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 AMG EQS53, EQS580, EQS450, 2021 S500, S580, and Maybach S580 vehicles. The rearview camera may not display the rearview image due to a software error in the MBUX multimedia system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: An inoperative rearview camera display reduces the driver's rear view, increasing the risk of a crash.

Fix: Dealers will update the MBUX multimedia system software, free of charge. Owner notification letters are expected to be mailed August 19, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022080002.

Recall 22V-365: Communication, Electrical System

Reported May 20, 2022 · 242,722 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Fix: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

Recall 22V-214: Steering

Reported Apr 1, 2022 · 4 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580 4Matic and S500 4Matic vehicles. The electrical connector to the steering column module may not be secured properly, which can disable gear shifts and/or safety features including the electronic stability program, the driver's air bag, and turn signal indicators.

Risk: Disabled safety features or the inability to shift gears can increase the risk of a crash or injury.

Fix: Dealers will inspect and reinstall the cover for the electrical connector, as necessary, free of charge. Owner notification letters were mailed May 13, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040006.

Recall 22V-167: Exterior Lighting

Reported Mar 18, 2022 · 9,156 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 580, and 2021 S500 and S580 vehicles. A software error may disable the rear turn signals, hazard lights, and reverse lights.

Risk: Disabled rear turn signals, hazard lights, and reverse lights can reduce the vehicle's visibility to other driver's, increasing the risk of a crash.

Fix: Dealers will update the rear signal software, free of charge. Owner notification letters were mailed May 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040013.

Recall 21V-789: Air Bags

Reported Oct 11, 2021 · 1,311 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 S500, S580, and Maybach S580 vehicles. The air bag control unit software may deactivate the occupant recognition control unit, resulting in a deactivated front passenger air bag.

Risk: A deactivated passenger air bag increases the risk of injury during a crash.

Fix: Dealers will update the air bag control unit software, free of charge. Owner notification letters were mailed December 1, 2021. MBUSA's number for this recall is 2021100010. Owners may contact MBUSA customer service at 1-800-367-6372.

2021 Mercedes-Benz S 500 problems reported by owners

Problem areaReports
Engine and Engine Cooling1

Typical mileage at the time of the problem: 20,700 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2021 Mercedes-Benz S 500 complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Engine and Engine Cooling · at 20,700 miles · reported Dec 4, 2024
The contact owns a 2021 Mercedes-Benz. The contact stated while driving at 10 MPH, the vehicle stalls until the contact engages the vehicle in sport mode. The vehicle was not taken to an independent mechanic or dealer for diagnosis or repairs. The manufacturer was not notified of the failure and a case was opened. The contact was relating the failure to  NHTSA Campaign Number: 24V704000 (ENGINE AND ENGINE COOLING). The failure mileage was 20,700.

Other Mercedes-Benz S 500 years

20232021

Compare all Mercedes-Benz S 500 years · All Mercedes-Benz models

Frequently asked questions

Does the 2021 Mercedes-Benz S 500 have any recalls?

Yes — NHTSA lists 7 recalls for the 2021 Mercedes-Benz S 500: 25V-116 (service brakes, hydraulic), 24V-807 (communication, electrical system), 22V-493 (back over prevention), 22V-365 (communication, electrical system), 22V-214 (steering) and more. Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2021 Mercedes-Benz S 500?

Owners report engine and engine cooling problems most often (1 reports). The typical mileage when problems were reported is about 20,700 miles.

Are Mercedes-Benz recall repairs free?

Yes. Safety recall repairs are free at authorized Mercedes-Benz dealers, whether you are the first owner or bought the car used.