2015 Mercedes-Benz S550 4Matic recalls and problems

The 2015 Mercedes-Benz S550 4Matic has 2 safety recalls and 6 owner complaints filed with NHTSA. Recall repairs are free at any Mercedes-Benz dealer.

Recalls
2
Complaints
6
Crashes / fires
2 / 0
Injuries / deaths
1 / 0

Recalls may cover only some 2015 Mercedes-Benz S550 4Matic vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2015 Mercedes-Benz S550 4Matic recalls

Recall 19V-787: Communication

Reported Nov 1, 2019 · 24,226 vehicles affected · Mercedes-Benz USA, LLC.

Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Fix: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

Recall 15V-657: Seat Belts

Reported Oct 14, 2015 · 2,580 vehicles affected · Mercedes-Benz USA, LLC.

Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 S550 4Matic Coupe, AMG S63 4Matic Coupe, and AMG S65 vehicles manufactured January 27, 2014, to April 2, 2015. In the affected vehicles, left-side front seat belts may have been installed on the right-side and vice versa. As a result, the installation angle may be incorrect, affecting the seat belt locking behavior. Additionally, the child seat restraint function for the passenger seat would not be available. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection," and FMVSS number 209, "Seat Belt Assemblies."

Risk: If the seat belt is installed improperly, it may not properly restrain the seat occupant in the event of a crash, increasing the risk of injury.

Fix: MBUSA will notify owners, and dealers will inspect the installation of the seat belts, correcting them as necessary, free of charge. The recall began on October 30, 2015. MBUSA's recall number is 2015100002. Owners may contact MBUSA customer service at 1-800-367-6372.

2015 Mercedes-Benz S550 4Matic problems reported by owners

Problem areaReports
Service Brakes1
Seat Belts1
Visibility/Wiper1
Visibility1
Unknown or Other1
Air Bags1
Structure1

Most reported parts

  • Visibility › Fixed Panaramic Roof/Sky Light Assembly — 1
  • Structure › Body — 1

Typical mileage at the time of the problem: 30,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2015 Mercedes-Benz S550 4Matic complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Air Bags · at 48,389 miles · reported Aug 14, 2020
On july 15, 2020, I was involved in a one car accident. The car left the roadway on a curve when I lost consciousness due to a medical issue, and slid down an embankment into a tree. The tree prevented a total rollover and the car was at a 45 degree angle. I was thrown against the driver's side door and sustained injuries. The side airbags did not deploy, neither did the front airbags. The car was totaled. The side airbags are supposed to deploy in a side impact or rollover situation, both of which occurred. Because they did not deploy, I suffered a head injury, broken ribs from the impact…
Visibility/Wiper · at 10,800 miles · reported Aug 21, 2017
Windshield was broken october 2016. Replacement windshield made by ppg is defective and has a color reflective strip that in my line of sight. This car cannot be driven at night. They have put 4 ppg windshields in the car and all are bad. Mercedes benz have determined that the glass made by ppg for replacement in the united states is not the same as what is coming out of the factory in germany. I still waiting to try to get correct glass from germany. Mercedes will not ship one out.
Seat Belts · at 30,000 miles · reported Aug 24, 2016
Both rear seat belts do not retract. This is the second time in 10 months that the seat belts will be replaced by mb in this car. Mb dealers states that it is a problem that is known and mb is working on a fix. In the meantime they are replacing the seat belts with a new part, but they said it may go bad again and mb is working on a permenant fix and we will be notified when a new seat belt is developed. I have not seen any recall on this, but the dealer has stated that they have replaced many belts multiple times on other cars.
Service Brakes · at 9,075 miles · reported Aug 11, 2016
Stopped in traffic on a slight downgrade for a long period of time. Brake pedal was applied firmly, when the truck in front of me would release the pedal slightly to allow the car to drift forward. After several times there were no breaks and the car drifted into the truck in front of us. Had car back to dealer 2 times they claim they can't find anything wrong with it.

Other Mercedes-Benz S550 4Matic years

Compare all Mercedes-Benz S550 4Matic years · All Mercedes-Benz models

Frequently asked questions

Does the 2015 Mercedes-Benz S550 4Matic have any recalls?

Yes — NHTSA lists 2 recalls for the 2015 Mercedes-Benz S550 4Matic: 19V-787 (communication), 15V-657 (seat belts). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2015 Mercedes-Benz S550 4Matic?

Owners report service brakes problems most often (1 reports), followed by seat belts (1). The typical mileage when problems were reported is about 30,000 miles.

Are Mercedes-Benz recall repairs free?

Yes. Safety recall repairs are free at authorized Mercedes-Benz dealers, whether you are the first owner or bought the car used.