2024 Mercedes-Benz Sprinter 2500 recalls and problems
The 2024 Mercedes-Benz Sprinter 2500 has 4 safety recalls and 12 owner complaints filed with NHTSA. Recall repairs are free at any Mercedes-Benz dealer.
Recalls may cover only some 2024 Mercedes-Benz Sprinter 2500 vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.
2024 Mercedes-Benz Sprinter 2500 recalls
Recall 25V-725: Structure
Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter 2500 vehicles. The right longitudinal frame member may not be reinforced properly, decreasing the structural integrity of the third-row seats.
Risk: Third-row seats with inadequate strength may fail to protect occupants, increasing the risk of injury in a crash.
Fix: Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RASCHW. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 31, 2025.
Recall 25V-609: Structure
Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles. The longitudinal frame members may not be reinforced properly.
Risk: Frame members with inadequate strength may reduce the vehicle's performance in a crash, increasing the risk of injury.
Fix: Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VVS3LAENGST. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 19, 2025.
Recall 25V-135: Parking Brake
Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter vehicles. The parking brake cable bracket welds may fail and disengage the parking brake. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems."
Risk: Parking brake failure can result in a vehicle rollaway, increasing the risk of a crash.
Fix: Dealers will inspect and repair the parking brake cable bracket as necessary, free of charge. Owner notification letters were mailed April 30, 2025. Owners may contact DVUSA customer service at 877-762-8267. DVUSA's number for this recall is VS3HALHAN.
Recall 24V-517: Suspension
Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.
Risk: An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.
Fix: Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.
2024 Mercedes-Benz Sprinter 2500 problems reported by owners
| Problem area | Reports | |
|---|---|---|
| Service Brakes | 3 | |
| Unknown or Other | 3 | |
| Power Train | 2 | |
| Electrical System | 2 | |
| Seat Belts | 2 | |
| Service Brakes, Air | 1 | |
| Visibility | 1 | |
| Forward Collision Avoidance | 1 | |
| Engine | 1 | |
| Fuel/Propulsion System | 1 |
Most reported parts
- Service Brakes, Air › Antilock › Abs Warning Light — 1
- Visibility › Rearview Mirrors/Devices › Exterior — 1
- Forward Collision Avoidance › Automatic Emergency Braking — 1
Typical mileage at the time of the problem: 5,000 miles (median of owner reports).
Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.
Recent 2024 Mercedes-Benz Sprinter 2500 complaints
Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.
Other Mercedes-Benz Sprinter 2500 years
Compare all Mercedes-Benz Sprinter 2500 years · All Mercedes-Benz models
Frequently asked questions
Does the 2024 Mercedes-Benz Sprinter 2500 have any recalls?
Yes — NHTSA lists 4 recalls for the 2024 Mercedes-Benz Sprinter 2500: 25V-725 (structure), 25V-609 (structure), 25V-135 (parking brake), 24V-517 (suspension). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.
What is the most common problem with the 2024 Mercedes-Benz Sprinter 2500?
Owners report service brakes problems most often (3 reports), followed by unknown or other (3). The typical mileage when problems were reported is about 5,000 miles.
Are Mercedes-Benz recall repairs free?
Yes. Safety recall repairs are free at authorized Mercedes-Benz dealers, whether you are the first owner or bought the car used.