2024 Mercedes-Benz Sprinter 3500 recalls and problems

The 2024 Mercedes-Benz Sprinter 3500 has 3 safety recalls and 3 owner complaints filed with NHTSA. Recall repairs are free at any Mercedes-Benz dealer.

Recalls
3
Complaints
3
Crashes / fires
0 / 0
Injuries / deaths
0 / 0

Recalls may cover only some 2024 Mercedes-Benz Sprinter 3500 vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2024 Mercedes-Benz Sprinter 3500 recalls

Recall 25V-609: Structure

Reported Sep 12, 2025 · 4 vehicles affected · Daimler Vans USA, LLC

Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles. The longitudinal frame members may not be reinforced properly.

Risk: Frame members with inadequate strength may reduce the vehicle's performance in a crash, increasing the risk of injury.

Fix: Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VVS3LAENGST. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 19, 2025.

Recall 25V-135: Parking Brake

Reported Feb 28, 2025 · 88 vehicles affected · Daimler Vans USA, LLC

Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter vehicles. The parking brake cable bracket welds may fail and disengage the parking brake. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems."

Risk: Parking brake failure can result in a vehicle rollaway, increasing the risk of a crash.

Fix: Dealers will inspect and repair the parking brake cable bracket as necessary, free of charge. Owner notification letters were mailed April 30, 2025. Owners may contact DVUSA customer service at 877-762-8267. DVUSA's number for this recall is VS3HALHAN.

Recall 24V-517: Suspension

Reported Jul 9, 2024 · 1,232 vehicles affected · Daimler Vans USA, LLC

Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.

Risk: An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.

Fix: Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.

2024 Mercedes-Benz Sprinter 3500 problems reported by owners

Problem areaReports
Fuel/Propulsion System1
Wheels1
Unknown or Other1
Tires1

Typical mileage at the time of the problem: 5,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2024 Mercedes-Benz Sprinter 3500 complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Tires · at 5,000 miles · reported Apr 1, 2026
The contact owns a 2024 Mercedes-Benz Sprinter 3500 equipped with Kumho Tires, Tire Line: Crugen Premium, Tire Size: 215/85/R16, DOT Number: 1H23PLDV9. The contact stated that while driving 65 MPH with his wife and dog inside the vehicle, the contact heard an abnormally loud sound coming from the front passenger’s side wheel. The contact slowed down and parked the RV at a local gas station. A dealer was not contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The tire was replaced. The manufacturer was notified of the failure and was examining it.…
Fuel/Propulsion System · reported Sep 2, 2024
Tried to drive over Wolf Creek Pass in Colorado. About halfway up, the vehicle started losing power and eventually lost all power. The engine was running but even with the pedal to the floor it was totally unresponsive. This put us in a dangerous situation as I had to park on the side of the road with huge drop offs and semi trucks. I managed to turn it around to come down the pass coasting. The engine finally became responsive again at lower altitude. The yellow “check engine” icon was on when this started. Managed to come back to Pagosa Springs and shut it down several times and re…

Other Mercedes-Benz Sprinter 3500 years

Compare all Mercedes-Benz Sprinter 3500 years · All Mercedes-Benz models

Frequently asked questions

Does the 2024 Mercedes-Benz Sprinter 3500 have any recalls?

Yes — NHTSA lists 3 recalls for the 2024 Mercedes-Benz Sprinter 3500: 25V-609 (structure), 25V-135 (parking brake), 24V-517 (suspension). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2024 Mercedes-Benz Sprinter 3500?

Owners report fuel/propulsion system problems most often (1 reports), followed by wheels (1). The typical mileage when problems were reported is about 5,000 miles.

Are Mercedes-Benz recall repairs free?

Yes. Safety recall repairs are free at authorized Mercedes-Benz dealers, whether you are the first owner or bought the car used.