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2017 Mercedes Royale Sprinter Coach recalls and problems

The 2017 Mercedes Royale Sprinter Coach has 1 safety recall and 6 owner complaints filed with NHTSA. Recall repairs are free at any Mercedes Royale dealer.

Recalls
1
Complaints
6
Crashes / fires
0 / 0
Injuries / deaths
0 / 0

Recalls may cover only some 2017 Mercedes Royale Sprinter Coach vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2017 Mercedes Royale Sprinter Coach recalls

Recall 19V-249: Seats

Reported Mar 28, 2019 · 4 vehicles affected · Cabot Coach Builders inc DBA Royale

Problem: Cabot Coach Builders, Inc DBA Royale (Royale Limousine) is recalling certain 2015-2017 Mercedes Sprinter-based mini coaches equipped with Freedman GO-ES Foldaway Seats, part numbers 437052OLHIFOLD and 43705PFOLDSS. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Fix: Royale Limousine will notify owners and dealers will inspect and repair the seat, free of charge. The recall began June 6, 2019. Owners may contact Royale Limousine customer service at 1-800-544-5587.

2017 Mercedes Royale Sprinter Coach problems reported by owners

Problem areaReports
Air Bags2
Electrical System1
Fuel System, Gasoline1
Wheels1
Trailer Hitches1
Seat Belts1

Typical mileage at the time of the problem: 68,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2017 Mercedes Royale Sprinter Coach complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Air Bags · reported Apr 2, 2023
Traveling on I-80 in Western Nebraska and SRS and Airbag systems failed. I immediately pulled over and checked connectivity of seatbelt wiring harness. No connection problems on the factory swivel seat were located or noted. I called Mercedes of Loveland and described the problem and the first thing [XXX] the Service Manager asked or accused me of was removing the seat. The seat was removed within the first 60 days of ownership and under 1,000 miles and absolutely no issues up to this point. Mercedes of Loveland takes this VERY seriously because the soonest they could get this safety failure…
Trailer Hitches · reported Sep 8, 2022
The contact owns a 2018 Tiffin Wayfarer constructed on a 2017 Mercedes-Benz Sprinter 3500 chassis. The contact received notification of NHTSA Campaign Number: 21V610000 (Trailer Hitches) and the vehicle was taken to the dealer for recall repair however, 3-weeks later the vehicle remained at the dealer. The contact was informed that parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time to for the recall repair. The manufacturer was made aware of the issue through a voicemail message. The contact had not…
Wheels · reported Oct 2, 2021
My tire pressure monitoring system showed a low tire. I looked and found no nails or other items in the tire. I changed to my spare and took the tire to the tire dealer. He found a crack in the rim near the valve stem - started at the hole. This happened in March of this year. On a recent trip, the same thing happened on another rim. The crack this time was also near the valve stem hole. The crack this time went the direction of the circumference of the rim for about 1". The Les Schwab dealer said he has seen this several times on other vehicles. Neither wheel/rim would hold air pressure. If…
Electrical System · at 68,000 miles · reported May 22, 2019
The contact owns a 2017 mercedes-benz sprinter. While driving various speeds, the slider engaged and opened without warning. There were no warning indicators illuminated. The manufacturer sent an independent mechanic to diagnose and repair the control module and the slide out switch, but the failure recurred. The vehicle was not repaired a second time. The manufacturer informed the contact that due to the high heat climate she lived in, the failure would recur. The dealer was not contacted. The failure mileage was 68,000.

Other Mercedes Royale Sprinter Coach years

201720162015

Compare all Mercedes Royale Sprinter Coach years · All Mercedes Royale models

Frequently asked questions

Does the 2017 Mercedes Royale Sprinter Coach have any recalls?

Yes — NHTSA lists 1 recall for the 2017 Mercedes Royale Sprinter Coach: 19V-249 (seats). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2017 Mercedes Royale Sprinter Coach?

Owners report air bags problems most often (2 reports), followed by electrical system (1). The typical mileage when problems were reported is about 68,000 miles.

Are Mercedes Royale recall repairs free?

Yes. Safety recall repairs are free at authorized Mercedes Royale dealers, whether you are the first owner or bought the car used.