2021 Ram Promaster City recalls and problems

The 2021 Ram Promaster City has 3 safety recalls and 5 owner complaints filed with NHTSA. Recall repairs are free at any Ram dealer.

Recalls
3
Complaints
5
Crashes / fires
0 / 0
Injuries / deaths
0 / 0

Recalls may cover only some 2021 Ram Promaster City vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2021 Ram Promaster City recalls

Recall 21V-728: Exterior Lighting

Reported Sep 21, 2021 · 23,853 vehicles affected · Chrysler (FCA US, LLC)

Problem: Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.

Fix: Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.

Recall 21V-699: Seat Belts

Reported Sep 9, 2021 · 10,372 vehicles affected · Chrysler (FCA US, LLC)

Problem: Chrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: An unsecured child restraint system can increase the risk of injury during a crash.

Fix: Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853- 1403. FCA US LLC's number for this recall is Y61.

Recall 21V-147: Service Brakes, Hydraulic

Reported Mar 9, 2021 · 4 vehicles affected · Chrysler (FCA US, LLC)

Problem: Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles. The Anti-Lock Brake System (ABS) module may have internal damage, which could result in a loss of braking performance or autonomous braking functions.

Risk: The loss of braking performance or autonomous braking functions can increase the risk of a vehicle crash without prior warning.

Fix: FCA US, LLC will notify owners, and dealers will replace the ABS module, free of charge. The recall began on March 30, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403.

2021 Ram Promaster City problems reported by owners

Problem areaReports
Engine3
Equipment1
Seat Belts1
Exterior Lighting1

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2021 Ram Promaster City complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Engine · reported Dec 12, 2024
Cracked cylinder head requiring full engine replacement at ~80,000 miles. Out of warranty. This is one of two vehicles, purchased at the same time from same dealer in 6/2021 with the same engine failure at ~80,000. Second vehicle is [XXX] . It is likely that these two vehicles came off the assembly line fairly close to each other, during covid and all the issues that that brought to supply chains and manufacturing. One I could have chalked up to bad luck. Two is just too much of a coincidence to believe that there isn't something wrong with these engines. INFORMATION REDACTED PURSUANT TO THE…
Engine · reported Dec 12, 2024
Cracked cylinder head requiring full engine replacement at ~80,000 miles. Out of warranty. This is one of two vehicles, purchased at the same time from same dealer in 6/2021 with the same engine failure at ~80,000. Second vehicle is [XXX] . It is likely that these two vehicles came off the assembly line fairly close to each other, during covid and all the issues that that brought to supply chains and manufacturing. One I could have chalked up to bad luck. Two is just too much of a coincidence to believe that there isn't something wrong with these engines. INFORMATION REDACTED PURSUANT TO THE…
Engine · reported Apr 3, 2022
Engine oil leak at the oil filter. The oil filter monting surface has a defect (not flat) allowing oil to push out. It is currently available for inspection, but it is scheduled to been seen by the dealer to be replaced under warranty. Safety - issue was noticed before enough damage was done to be unsafe. The leak was substantial, so I imagine it would lead to a safety issue due to abrupt engine failure. Oil filter was properly installed, verified by independent repair facility. Leak was reproduced / verified by independant repair facility. No warning indicators for the issue.
Seat Belts · reported Dec 30, 2021
The contact owns a 2021 Ram Promaster City. The contact had initially received a recall notice for NHTSA Campaign Number: 21V728000 (Exterior Lighting). He then called the dealer and was informed that there was an additional recall on the vehicle for NHTSA Campaign Number: 21V699000 (Seat Belts) however, the parts for the recall repair were not yet available. He was informed that if he were to take possession of the vehicle, he would be held liable for any vehicle failure, including any recalls. The vehicle remained in the possession of the dealer and was not serviced. The manufacturer was…
Equipment · reported Sep 20, 2021
Two instances of rooftop tent opening without human interaction. Incident 1 // 9-17-21: Vehicle was parked and the front drivers side latch (attached photo) opened due to gusts of wind. Incident 2 // 9-19-21: When driving approximately 65 mph (cruise control) on Interstate 40 in Arizona, the front passenger side latch released and front passenger side of rooftop tent opened. I could not see that the tent opened while driving but noticed a change in wind noise and also steering control. I immediately pulled off the highway and observed that the front passenger side of the tent was open and…

Other Ram Promaster City years

Compare all Ram Promaster City years · All Ram models

Frequently asked questions

Does the 2021 Ram Promaster City have any recalls?

Yes — NHTSA lists 3 recalls for the 2021 Ram Promaster City: 21V-728 (exterior lighting), 21V-699 (seat belts), 21V-147 (service brakes, hydraulic). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2021 Ram Promaster City?

Owners report engine problems most often (3 reports), followed by equipment (1).

Are Ram recall repairs free?

Yes. Safety recall repairs are free at authorized Ram dealers, whether you are the first owner or bought the car used.