2017 Thomas Built Buses SAF-T-Liner HDX recalls and problems
The 2017 Thomas Built Buses SAF-T-Liner HDX has 32 safety recalls. Recall repairs are free at any Thomas Built Buses dealer.
Recalls may cover only some 2017 Thomas Built Buses SAF-T-Liner HDX vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.
2017 Thomas Built Buses SAF-T-Liner HDX recalls
Recall 22V-762: Structure
Problem: Daimler Trucks North America, LLC (DTNA) is recalling certain 2011-2023 Thomas Built EFX and HDX school buses. The exterior roof panel was manufactured with insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."
Risk: A school bus exterior roof panel with insufficient joint strength may separate during a crash, increasing the risk of injury.
Fix: Dealers will add additional mechanical fasteners to secure the joints, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL957.
Recall 22V-634: Seats
Problem: Daimler Trucks North America LLC (DTNA) is recalling certain 2011-2021 Thomas Built Saf-T Liner HDX school buses. The forward seat barriers may not provide sufficient protection to passengers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 222, "School Bus Passenger Seating and Crash Protection."
Risk: Occupants may collide with the front seat barriers with more force than intended during a crash, increasing the risk of injury.
Fix: Dealers will install a spacer between the seat rail and the seat barrier, free of charge. Owner notification letters were mailed August 25, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL843. This recall replaces NHTSA recall 19V899.
Recall 22V-510: Seats
Problem: Daimler Trucks North America, LLC (DTNA) is recalling certain 2014-23 Thomas Built Buses HDX and 2014-22 EFX school buses equipped with 39-inch S3C seat frames and 3-point flex seatbelts. The passenger seat frames may crack and rotate from fatigue.
Risk: Cracked passenger seat frames may not adequately secure passengers in the event of a crash, increasing the risk of injury.
Fix: Dealers will secure the seat frames with brackets, free of charge. Owner notification letters were mail December 4, 2023. Owners may contact DTNA's customer service at 1-800-547-0712. DTNA's number for this recall is FL946.
Recall 21V-660: Steering
Problem: Daimler Trucks North America, LLC (DTNA) is recalling certain 2016-2021 Thomas Built Buses Saf-T-Liner HDX transit buses equipped with an ISL or L9 engine. The power steering hose may be routed with inadequate clearance between the hose and the power cables, potentially damaging the power steering hose.
Risk: A damaged power steering hose can leak, and increase the risk of a fire.
Fix: DTNA will inspect the power steering hose routing and modify it as necessary, free of charge. Owner notification letters are expected to be mailed on October 17, 2021. Owners may contact DTNA's customer service at 1-800-547-0712. DTNA's number for this recall is FL898.
Recall 21V-659: Steering
Problem: Daimler Trucks North America, LLC (DTNA) is recalling certain 2016-2021 Thomas Built Buses Saf-T-Liner HDX school buses equipped with an ISL or L9 engine. The power steering hose may be routed with inadequate clearance between the hose and the power cables.
Risk: A worn power steering hose increases the risk of a fire.
Fix: DTNA will inspect the power steering hose routing and modify it as necessary, free of charge. Owner notification letters are expected to be mailed on October 17, 2021. Owners may contact DTNA's customer service at 1-800-547-0712. DTNA's number for this recall is FL898.
Recall 20V-252: Structure, Equipment
Problem: Daimler Trucks North America, LLC (DTNA) is recalling certain 2010-2020 Thomas Built Buses Saf-T-Liner HDX school buses. The lettering on the instruction label for the rear emergency exit window may be too small. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Risk: Small lettering may be difficult for occupants to read, delaying the reaction time to open the exit, increasing the risk of injury.
Fix: DTNA will notify owners and mail a new label to attach to the exit window by first class mail, free of charge. DTNA issued owners an interim notification on June 17, 2020. The recall began September 10, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-849.
Recall 19V-712: Seats
Problem: Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2020 Thomas Built Saf-T-Liner EFX, Minotour, Saf-T-Liner C2, and Saf-T-Liner HDX school buses equipped with SynTec S3B or S3C seats. The seats may have been manufactured with styrene blocks that may not provide sufficient impact absorption in certain specific areas around the steel seat frame of the back support. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 222, "School Bus Passenger Seating and Crash Protection."
Risk: The lack of impact absorption increases the risk of injury in the event of a crash.
Fix: DTNA will notify owners, and dealers will install additional impact material between the re-bond back and the vinyl back cover to increase the amount of absorption, free of charge. DTNA issued owners an interim notification on November 29, 2019. The recall began June 22, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-832.
Recall 19V-444: Service Brakes, Air
Problem: Daimler Trucks North America LLC (DTNA) is recalling certain 2010-2020 Thomas Built Buses Saf-T-Liner C2, 2016-2019 HDX, and 2017-2019 EFX school buses equipped with Bendix Air Disc Brakes. The driver side rear brakes may drag.
Risk: The dragging brakes may lead to high temperatures at the wheel end, increasing the risk of smoke and fire, possibly resulting in the bus having to be evacuated, which can increase the risk of injury.
Fix: DTNA will notify owners, and dealers will install a new caliper with an updated clearance adjustment mechanism, free of charge. The recall began August 9, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-818.
Recall 18V-560: Equipment Adaptive/Mobility
Problem: Daimler Trucks North America LLC (DTNA) is recalling certain 2015-2019 Thomas Built Buses Saf-T-Liner C2 and Saf-T-Liner HDX school buses, equipped with certain S-Series and K-Series Titanium Wheelchair Lifts, models K200, K201, K550, K551, S200, S2201, S550 and S551. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height.
Risk: If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
Fix: Dealers will replace the injection molded cam with an aluminum machined cam, free of charge. The recall began December 6, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL785.
Recall 18V-352: Service Brakes, Hydraulic
Problem: Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner EFX and Saf-T-Liner HDX school buses equipped with air disc brakes. The brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen.
Risk: If the brake caliper mounting bolts come loose, braking performance may be reduced, increasing the risk of a crash.
Fix: DTNA will notify owners, and dealers will inspect the brake caliper mounting bolts and tighten them as necessary, free of charge. DTNA issued owners an interim notification on July 25, 2018. The recall began September 4, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-772.
Recall 18V-253: Seats
Problem: Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, Saf-T-Liner EFX, and Minotour school buses equipped with S3B Restraint Wall Mounted Seats. The wall mounting bracket may crack, causing the seat to not remain secured in place in the event of a crash.
Risk: In the event of a crash, if the seat does not remain secured to the wall, the occupant has an increased risk of an injury.
Fix: DTNA will notify owners, and dealers will install an additional wall mounting bracket, free of charge. Daimler issued owners an interim notification on June 12, 2018. The recall began January 3, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-769.
Recall 18V-254: Seats
Problem: Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner EFX, Saf-T-Liner HDX, and Minotour transit buses, equipped with certain S3B Restraint Wall Mounted Seats. The wall mounting bracket may crack, causing the seat to not remain secured in place in the event of a crash.
Risk: In the event of a crash, if the seat does not remain secured to the wall, the occupant has an increased risk of an injury.
Fix: DTNA will notify owners, and dealers will install an additional wall mounting bracket, free of charge. Daimler issued an interim notification to owners on June 15, 20 18. The recall began January 3, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-769.
Recall 18V-192: Seats
Problem: Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, Saf-T-Liner EFX, and Minotour school buses, equipped with certain Syntec-brand S3B, Non-Restraint, Wall Mounted Seats. The wall mounting bracket may crack, which may cause the seat to not remain secured in place in the event of a crash.
Risk: In the event of a crash, if the seat does not remain secured to the wall, the occupant has an increased risk of an injury.
Fix: DTNA will notify owners, and dealers will install an additional wall mounting bracket, free of charge. DTNA issued an interim notification to owners on May 9, 2018. The recall began May 10, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-763.
Recall 18V-193: Seats
Problem: Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, Saf-T-Liner EFX, and Minotour transit buses, equipped with certain Syntec-brand S3B, Non-Restraint, Wall Mounted Seats. The wall mounting bracket may crack, which may cause the seat to not remain secured in place in the event of a crash.
Risk: In the event of a crash, if the seat does not remain secured to the wall, the occupant has an increased risk of an injury.
Fix: DTNA will notify owners, and dealers will install an additional wall mounting bracket, free of charge. DTNA issued an interim notification to owners on May 10, 2018. The recall began May 10, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-763.
Recall 18V-083: Equipment
Problem: Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, FS65, and Minotour school buses, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: DTNA will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall is expected to begin March 30, 2018. Owners may contact DTNA customer service at 1-800-547-0712 or Kidde customer service at 1-855-262-3540 or online at www.kidde.com and click on "Product Safety Recall" for more information. DTNA's number for this recall is FL-759.
Older recalls
| Recall | Date | Component | Summary |
|---|---|---|---|
| 17V-729 | Nov 17, 2017 | Seat Belts | Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2017 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner EFX, Saf-T-Liner HDX, and Minotour SRW school buses, equipped with IMMI-brand 3-point lap and shoulder… |
| 17V-587 | Sep 21, 2017 | Seats | Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner HDX and Saf-T-Liner C2 school buses. |
| 17V-589 | Sep 21, 2017 | Seats | Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner HDX and Saf-T-Liner C2 transit buses. |
| 17V-313 | May 11, 2017 | Seats | Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner EFX and Saf-T-Liner HDX school buses. |
| 17V-317 | May 11, 2017 | Seat Belts | Daimler Trucks North America LLC (DTNA) is recalling certain 2013-2018 Thomas Built Saf-T-Liner HDX school buses. |
| 17V-314 | May 11, 2017 | Seat Belts | Daimler Trucks North America LLC (DTNA) is recalling certain 2013-2018 Thomas Built Saf-T-Liner HDX transit buses. |
| 17V-126 | Feb 27, 2017 | Steering | Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2018 Thomas Built Buses Saf-T-Liner HDX transit buses. |
| 17V-125 | Feb 27, 2017 | Steering | Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2018 Thomas Built Buses Saf-T-Liner HDX school buses. |
| 16V-631 | Aug 31, 2016 | Equipment Adaptive/Mobility | Daimler Trucks North America LLC (DTNA) is recalling certain model year 2015-2017 Thomas Built Buses Saf-T-Liner C2, and Saf-T-Liner HDX transit buses manufactured July 15, 2014, to July 21, 2016, and equipped with… |
| 16V-629 | Aug 31, 2016 | Equipment Adaptive/Mobility | Daimler Trucks North America LLC (DTNA) is recalling certain model year 2015-2017 Thomas Built Buses Safe-T-Liner C2, Saf-T-Liner HDX, Saf-T-Liner EFX, and Minotour DRW school buses manufactured July 15, 2014, to July… |
| 16V-395 | Jun 2, 2016 | Structure | Daimler Trucks North America LLC (DTNA) is recalling certain model year 1998-2002 Thomas Built Buses Saf-T-Liner Conventional, 2000-2002 Saf-T-Liner ER, 2000-2017 Saf-T-Liner MVP-EF, 1998-1999 Vista, 2003 Saf-T-Liner… |
| 16V-325 | May 19, 2016 | Engine and Engine Cooling, Power Train | Daimler Trucks North America LLC (DTNA) is recalling certain model year 2011-2017 Thomas Built Buses Saf-T-Liner HDX school buses manufactured April 28, 2010, to April 15, 2016. |
| 16V-326 | May 19, 2016 | Power Train, Engine and Engine Cooling | Daimler Trucks North America LLC (DTNA) is recalling certain model year 2011-2017 Thomas Built Buses Saf-T-Liner HDX buses manufactured April 28, 2010, to April 15, 2016. |
| 16V-323 | May 19, 2016 | Engine and Engine Cooling | Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2017 Thomas Built Buses Saf-T-Liner HDX school buses manufactured November 29, 2012, to February 4, 2016. |
| 16V-324 | May 19, 2016 | Engine and Engine Cooling | Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2017 Thomas Built Buses Saf-T-Liner HDX buses manufactured November 29, 2012, to February 4, 2016. |
| 16V-080 | Feb 10, 2016 | Other | Daimler Trucks North America LLC (DTNA) is recalling certain model year 2016-2017 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, Saf-T-Liner EFX, and Minotour DRW school buses manufactured from May 1, 2015, through… |
| 15V-843 | Dec 15, 2015 | Seats | Daimler Trucks North America, LLC (DTNA) is recalling certain model year 2016-2017 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, Minotour DRW and Saf-T-Liner EFX school buses manufactured August 19, 2014, to… |
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Frequently asked questions
Does the 2017 Thomas Built Buses SAF-T-Liner HDX have any recalls?
Yes — NHTSA lists 32 recalls for the 2017 Thomas Built Buses SAF-T-Liner HDX: 22V-762 (structure), 22V-634 (seats), 22V-510 (seats), 21V-660 (steering), 21V-659 (steering) and more. Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.
Are Thomas Built Buses recall repairs free?
Yes. Safety recall repairs are free at authorized Thomas Built Buses dealers, whether you are the first owner or bought the car used.