2020 Thor Motor Coach Outlaw recalls and problems

The 2020 Thor Motor Coach Outlaw has 3 safety recalls and 4 owner complaints filed with NHTSA. Recall repairs are free at any Thor Motor Coach dealer.

Recalls
3
Complaints
4
Crashes / fires
1 / 0
Injuries / deaths
0 / 0

Recalls may cover only some 2020 Thor Motor Coach Outlaw vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2020 Thor Motor Coach Outlaw recalls

Recall 20V-339: Visibility

Reported Jun 9, 2020 · 71 vehicles affected · Thor Motor Coach

Problem: Thor Motor Coach (TMC) is recalling certain 2020-2021 ACE, 2021 Four Winds and 2020 Gemini, Axis, Compass, Delano, Windsport, Hurricane, Outlaw, and Vegas motorhomes. The adhesive bond between the glass and the metal hinge frame of the frameless windows may fail which would then allow the glass to detach and fall out.

Risk: If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of a crash.

Fix: TMC will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. The recall began July 10, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000192.

Recall 19V-609: Electrical System

Reported Aug 20, 2019 · 1,941 vehicles affected · Thor Motor Coach

Problem: Thor Motor Coach (TMC) is recalling certain 2020 Chateau, Daybreak, Four Winds, Freedom Elite, Majestic, Outlaw and Quantum motorhomes. The battery cables may loosen on the battery isolation manager (BIM) or battery isolation relay (BIR), causing premature BIN/BIR failure or electrical arcing.

Risk: The loose connection can causing arcing, increasing the risk of a fire.

Fix: TMC will notify owners, and dealers will install lock washers to properly secure the battery cable to the BIM/BIR. If the cable was loose, dealers will also replace the BIM/BIR, free of charge. The recall began October 10, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000172.

Recall 19V-504: Equipment

Reported Jun 30, 2019 · 1,554 vehicles affected · Thor Motor Coach

Problem: Thor Motor Coach (TMC) is recalling certain 2019-2020 Challenger, Miramar, Magnitude, Outlaw, Omni, and Palazzo motorhomes. The vehicle control system software may cause the slide-out room to move unexpectedly.

Risk: Unexpected movement of the slide-out room can increase the risk of a injury.

Fix: TMC will notify owners, and dealers will update the affected software, free of charge. The recall is expected to begin August 28, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000170.

2020 Thor Motor Coach Outlaw problems reported by owners

Problem areaReports
Structure3
Unknown or Other1

Most reported parts

  • Structure › Body — 3

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2020 Thor Motor Coach Outlaw complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Structure · reported Mar 20, 2024
There is a recall on the windows. I received the notice from NHTSA in Jan of 2023. I have been trying to get Thor to perform the repair for 14 months, without success. The windows "could" fall off. In fact, one of my windows did fly off on the freeway and go through the windshield of a passenger car. Luckily nobody died, and my insurance paid them. But my other windows are loose and threatening to do the same. That is the very issue this recall is meant to solve. Very dangerous, and Thor isn't doing anything about it.
Structure · reported Dec 14, 2022
The double pane windows on the sides of the motorhome separate which allows the window pane to fall off into the road while traveling. This pane of glass falling out at highway speeds could cause serious harm to other travelers and vehicles.
Structure · reported Apr 14, 2022
Hello We took the RV on our trip in Nov 2021 and noticed cold air entering the cabin near the driver and passenger feet. After pulling the 45degress trim that covers sits between the floor and wall I noticed that is a gap and I could see the road. Upon further investigation it looks like the side wall has separated from the floor of RV. Upon further research, it appears the entire length of the sidewalls of the RV is attached to the floor using 3&1/2 inch machine screws. In my case those screws had sheared off. That essentially means the side walls on both sides are coming off loose from the…
Unknown or Other · reported Jul 2, 2021
Frameless Window fell off during a trip, the window glue probably failed. We are not sure when it happened, I hope no one got injured on the highway.

Other Thor Motor Coach Outlaw years

Compare all Thor Motor Coach Outlaw years · All Thor Motor Coach models

Frequently asked questions

Does the 2020 Thor Motor Coach Outlaw have any recalls?

Yes — NHTSA lists 3 recalls for the 2020 Thor Motor Coach Outlaw: 20V-339 (visibility), 19V-609 (electrical system), 19V-504 (equipment). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2020 Thor Motor Coach Outlaw?

Owners report structure problems most often (3 reports), followed by unknown or other (1).

Are Thor Motor Coach recall repairs free?

Yes. Safety recall repairs are free at authorized Thor Motor Coach dealers, whether you are the first owner or bought the car used.