2021 Toyota Avalon Hybrid recalls
Reported Dec 20, 2023 · 999,901 vehicles affected · Toyota Motor Engineering & Manufacturing
Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Risk: An air bag that does not deploy during a crash increases the risk of injury.
Fix: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
2021 Toyota Avalon Hybrid problems reported by owners
| Problem area | Reports | |
|---|
| Air Bags | 6 | |
Typical mileage at the time of the problem: 35,000 miles (median of owner reports).
Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.
Recent 2021 Toyota Avalon Hybrid complaints
Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.
Air Bags · reported Jan 27, 2025
The contact owns a 2021 Toyota Avalon Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Air Bags · reported Dec 11, 2024
The contact owns a 2021 Toyota Avalon Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Air Bags · at 29,086 miles · reported Nov 22, 2024
The contact owns a 2021 Toyota Avalon Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that upon starting the vehicle, the SRS warning light was illuminated. Additionally, an audible chime was temporarily sounded. The vehicle was taken to the dealer to be diagnosed. The dealer determined that the failure was related to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The…
Air Bags · reported Oct 7, 2024
The contact owns a 2021 Toyota Avalon Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Air Bags · at 35,000 miles · reported Jun 4, 2024
The contact owns a 2021 Toyota Avalon. The contact stated that while driving at 55 MPH, another vehicle in the left lane violently merged into the lane in front. In an effort to avoid crashing into the vehicle, the contact merged into the right lane however crashed into the rear driver's side of another vehicle. No air bags deployed. The vehicle was damaged due to the impact on the front passenger side. A police report was filed. No injuries were sustained. The vehicle was towed to an independent mechanic. The contact was unaware if the vehicle was diagnosed. The vehicle was repaired for…
Frequently asked questions
Does the 2021 Toyota Avalon Hybrid have any recalls?
Yes — NHTSA lists 1 recall for the 2021 Toyota Avalon Hybrid: 23V-865 (air bags). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.
What is the most common problem with the 2021 Toyota Avalon Hybrid?
Owners report air bags problems most often (6 reports). The typical mileage when problems were reported is about 35,000 miles.
Are Toyota recall repairs free?
Yes. Safety recall repairs are free at authorized Toyota dealers, whether you are the first owner or bought the car used.