2023 Toyota Corolla Cross recalls and problems
The 2023 Toyota Corolla Cross has 4 safety recalls and 177 owner complaints filed with NHTSA. Recall repairs are free at any Toyota dealer.
Recalls may cover only some 2023 Toyota Corolla Cross vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.
2023 Toyota Corolla Cross recalls
Recall 25V-040: Air Bags, Steering
Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
Fix: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
Recall 23V-864: Electrical System, Air Bags
Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: An air bag that does not deploy as intended increases the risk of injury during a crash.
Fix: Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA16. Vehicles previously inspected under 23V-384 will need to return to the dealership for additional inspection.
Recall 23V-480: Air Bags, Steering
Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
Fix: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
Recall 23V-384: Electrical System, Air Bags
Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safey Standard number 208, "Occupant Crash Protection."
Risk: An air bag that does not deploy as intended increases the risk of injury during a crash.
Fix: Dealers will inspect and replace the instrument panel, if necessary, free of charge. Owner notification letters are expected to be mailed July 10, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB04/23TA04.
2023 Toyota Corolla Cross problems reported by owners
| Problem area | Reports | |
|---|---|---|
| Engine | 104 | |
| Electrical System | 70 | |
| Steering | 44 | |
| Visibility/Wiper | 26 | |
| Unknown or Other | 24 | |
| Exterior Lighting | 15 | |
| Forward Collision Avoidance | 12 | |
| Service Brakes | 11 | |
| Power Train | 11 | |
| Air Bags | 10 | |
| Fuel/Propulsion System | 6 | |
| Lane Departure | 6 |
Most reported parts
- Forward Collision Avoidance › Automatic Emergency Braking — 6
- Lane Departure › Assist — 3
- Structure › Body — 3
- Forward Collision Avoidance › Warnings — 2
- Forward Collision Avoidance › Adaptive Cruise Control — 2
- Lane Departure › Warning — 2
- Exterior Lighting › Headlights — 2
- Lane Departure › Blind Spot Detection — 1
Typical mileage at the time of the problem: 3,000 miles (median of owner reports).
Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.
Recent 2023 Toyota Corolla Cross complaints
Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.
Other Toyota Corolla Cross years
Frequently asked questions
Does the 2023 Toyota Corolla Cross have any recalls?
Yes — NHTSA lists 4 recalls for the 2023 Toyota Corolla Cross: 25V-040 (air bags, steering), 23V-864 (electrical system, air bags), 23V-480 (air bags, steering), 23V-384 (electrical system, air bags). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.
What is the most common problem with the 2023 Toyota Corolla Cross?
Owners report engine problems most often (104 reports), followed by electrical system (70). The typical mileage when problems were reported is about 3,000 miles.
Are Toyota recall repairs free?
Yes. Safety recall repairs are free at authorized Toyota dealers, whether you are the first owner or bought the car used.