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2020 Toyota Prius Prime recalls and problems

The 2020 Toyota Prius Prime has 1 safety recall and 16 owner complaints filed with NHTSA. Recall repairs are free at any Toyota dealer.

Recalls
1
Complaints
16
Crashes / fires
5 / 0
Injuries / deaths
0 / 0

Recalls may cover only some 2020 Toyota Prius Prime vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2020 Toyota Prius Prime recalls

Recall 19V-544: Service Brakes, Electronic Stability Control (ESC)

Reported Jul 24, 2019 · 6,925 vehicles affected · Toyota Motor Engineering & Manufacturing

Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus LS500, LC500, ES300h, UX250h, LS500h, Toyota Prius, RAV4 HV, 2019-2020 Toyota Prius Prime, and 2020 Corolla HV vehicles. The brake booster pump may fail causing a deactivation of the Vehicle Stability Control system and a loss of braking assist. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."

Risk: Deactivation of the vehicle stability control system or a loss of braking assist increases the risk of a crash.

Fix: Toyota will notify owners, and dealers will inspect and, if necessary, replace the brake booster pump, free of charge. The recall began September 20, 2019. Toyota owners may contact Toyota customer service at 1-888-270-9371 and Lexus owners may contact Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are K1L/K0L. Lexus' numbers for this recall are K2F/KLF.

2020 Toyota Prius Prime problems reported by owners

Problem areaReports
Visibility/Wiper5
Power Train3
Vehicle Speed Control3
Electrical System3
Tires2
Service Brakes1
Back Over Prevention1
Structure1
Exterior Lighting1
Air Bags1
Visibility1
Service Brakes, Hydraulic1

Most reported parts

  • Back Over Prevention › Warnings — 1
  • Structure › Body — 1
  • Visibility › Rearview Mirrors/Devices › Exterior — 1

Typical mileage at the time of the problem: 12,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2020 Toyota Prius Prime complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Vehicle Speed Control · at 54,300 miles · reported Sep 29, 2025
The contact owns a 2020 Toyota Prius Prime. The contact stated that while pulling into a parking lot, traveling down the aisle, and driving around the end cap to the second aisle, pulling into the parking spot at 5 MPH, the vehicle suddenly accelerated. The wheels squealed. The vehicle traveled through the spot and sideswiped another vehicle, and stopped. There were no reported injuries or fire. A police report was filed. The vehicle was serviced a week prior. The local dealer was contacted, who referred to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was not…
Service Brakes, Hydraulic · at 67,000 miles · reported Feb 28, 2025
The contact owns a 2020 Toyota Prius Prime. The contact stated while driving at approximately 40 MPH, the brake pedal was depressed while making a left turn onto another road, but the vehicle failed to slow down. The contact stated that the brake pedal was vibrating, and the vehicle felt like it was skidding on ice. The contact stated the vehicle maintained the position in lane but was not slowing down as intended. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The…
Tires · reported Mar 27, 2024
I purchased Goodyear Assurance MaxLife 195/65 R 15 from Sam's Club in Kingston on August 2023. On [XXX] my tire blew out on the inner sidewall of my tire. When I spoke with an employee from the automotive department in Sam's Club about my tire, the person said " Let me guess, was it an Assurance MaxLife?" I said "yes, how did you know?" The employee said " this is like the 19th one with the same problem. I'm shocked their not a recall on them." So I paid for a new tire and the next day decide to check to if their was any recalls on the tires. I didn't find any. So I decided to make this report…
Visibility/Wiper · reported Jan 10, 2024
The car had about 8000 miles on it. It was parked in Garage the night before. In the morning the outside temperature was 39F. During my 30 minutes driving, the front defrost was turned on. Afterwards it was parked on driveway and at that time the windshield was fine. 6 hours later, I noticed a spiderweb like crack under the camera section on the front windshield. The crack was about 11 inch long. It looks like the glass could not handle the temperature change.
Visibility/Wiper · reported Aug 12, 2023
The right side outside mirror glass detached and fell off while driving down the road. There was no noticeable defect on the vehicle prior to this and no known reason for this to happen. The vehicle was operating normally and was not involved in any sort of unusual maneuvering or crash. Upon taking it to the Toyota dealership it was found that glass did in fact detach on its own and needed to replace the entire mirror mechanism. This is obviously a safety concern for the driver due to a required mirror missing and also a safety hazard that could impact another motorist by this glass flying and…

Other Toyota Prius Prime years

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Frequently asked questions

Does the 2020 Toyota Prius Prime have any recalls?

Yes — NHTSA lists 1 recall for the 2020 Toyota Prius Prime: 19V-544 (service brakes, electronic stability control (esc)). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2020 Toyota Prius Prime?

Owners report visibility/wiper problems most often (5 reports), followed by power train (3). The typical mileage when problems were reported is about 12,000 miles.

Are Toyota recall repairs free?

Yes. Safety recall repairs are free at authorized Toyota dealers, whether you are the first owner or bought the car used.