2017 Volkswagen CC recalls and problems

The 2017 Volkswagen CC has 3 safety recalls and 4 owner complaints filed with NHTSA. Recall repairs are free at any Volkswagen dealer.

Recalls

Complaints

Crashes / fires

1 / 0

Injuries / deaths

1 / 0

Recalls may cover only some 2017 Volkswagen CC vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2017 Volkswagen CC recalls

Recall 21V-321: Unknown or Other

Reported May 5, 2021 · 46 vehicles affected · Volkswagen Group of America, Inc.

Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Touareg GP, Tiguan, Golf A6, E-Golf GP, CCF, 2016-2017 Passat GP, 2018-2019 Golf R GP, and 2018 Atlas vehicles. These internal-use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.

Risk: Vehicles that do not meet all regulatory requirements may have an increased risk of injury, crash, or fire.

Fix: Volkswagen will repurchase the vehicles. Owner notification letters were mailed May 20, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01F1.

Recall 19V-014: Air Bags

Reported Jan 11, 2019 · 119,394 vehicles affected · Volkswagen Group of America, Inc.

Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 4, 2019. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298; Audi owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 69S8 (Audi) and 69Y5 (Volkswagen).

Recall 17V-287: Seats

Reported Apr 28, 2017 · 23 vehicles affected · Volkswagen Group of America, Inc.

Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2017 CC vehicles. Incorrect front seat head restraints (rests) may have been installed, possibly resulting in the seat occupant's head being inadequately restrained in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."

Risk: If the seat occupant's head is inadequately restrained in the event of a crash, they have an increased risk of injury.

Fix: Volkswagen will notify owners, and dealers will replace the front seat head restraints, free of charge. The recall began June 26, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72G5.

2017 Volkswagen CC problems reported by owners

Problem area	Reports
Electrical System	3
Unknown or Other	1
Air Bags	1
Power Train	1
Vehicle Speed Control	1

Typical mileage at the time of the problem: 28,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2017 Volkswagen CC complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Power Train · reported Jun 3, 2026

The DQ250 6-speed DSG (dual clutch) automatic transmission in my 2017 Volkswagen CC Executive has catastrophically failed at 37,768 miles. COMPONENT FAILURE: The mechatronic unit, the electro-hydraulic controller that manages all gear selection and clutch engagement inside the DSG transmission has failed. The transmission is available for inspection upon request. WHAT HAPPENED: Symptoms began with intermittent failure to engage gear after stopping at intersections and stop signs. The transmission would slip out of gear or refuse to engage, leaving the vehicle momentarily unable to accelerate…

Air Bags · at 28,000 miles · reported Jan 19, 2021

The contact owned a 2017 volkswagen cc. The contact stated while driving 30-35 MPH in the rain, they crashed into the rear of an unknown vehicle. The contact struck his head on the front windshield. There were no warning lights illuminated. The air bags did not deploy. The contact sustained injuries to his head and arms medical attention was provided. The vehicle was towed to an independent lot. A police report was filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was deemed a total loss by the insurance company. The contact stated the failure…

Electrical System · reported Oct 18, 2020

This is a 2017 with 45,000 miles and the radio is defective in that it changes channels by itself and the voice command function does not work. The navigation does not work either. It is distracting when driving to have the channels change non stop. Vw advised it would cost $1,000 to replace. Due to mileage the car is no longer under warranty. A radio should not need to be replaced so soon. In addition, the headliner inside the car is coming down. That is something that should happen to a much older car, not a 3 year old car. Vw not taking responsibility.

Electrical System · at 10,000 miles · reported Jul 21, 2017

Vehicle was parked, returned to vehicle and headlights were on, instrument panel lights were on, as well as airbag lights, brake lights, and e-brake light was blinking. The vehicle was unresponsive to the remote and I was unable to get inside the vehicle. It was towed to the dealership at which point they kept it for 5 days to attempt to replicate and resolve. They engaged their technical teams and could not determine the issue after 5 days. They've requested that I pickup the vehicle and advised if it happens again to bring it back. My concern is that this is an undiagnosed…

Other Volkswagen CC years

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Frequently asked questions

Does the 2017 Volkswagen CC have any recalls?

Yes — NHTSA lists 3 recalls for the 2017 Volkswagen CC: 21V-321 (unknown or other), 19V-014 (air bags), 17V-287 (seats). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2017 Volkswagen CC?

Owners report electrical system problems most often (3 reports), followed by unknown or other (1). The typical mileage when problems were reported is about 28,000 miles.

Are Volkswagen recall repairs free?

Yes. Safety recall repairs are free at authorized Volkswagen dealers, whether you are the first owner or bought the car used.