2020 Chevrolet Silverado 2500 recalls and problems

The 2020 Chevrolet Silverado 2500 has 10 safety recalls and 110 owner complaints filed with NHTSA. Recall repairs are free at any Chevrolet dealer.

Recalls
10
Complaints
110
Crashes / fires
2 / 3
Injuries / deaths
2 / 0

Recalls may cover only some 2020 Chevrolet Silverado 2500 vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2020 Chevrolet Silverado 2500 recalls

Recall 26V-083: Power Train

Reported Feb 12, 2026 · 1,055 vehicles affected · General Motors, LLC

Problem: General Motors, LLC is recalling certain 2020 Chevrolet Silverado 2500, 3500, GMC Sierra 2500, 3500, and 2020-2022 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles that may have been repaired incorrectly under recall 24V797. The transmission control valve may fail and cause the rear wheels to lock up.

Risk: Rear wheel lock up increases the risk of a crash.

Fix: Dealers will inspect the vehicles and update the transmission control software, free of charge. Owner notification letters were mailed March 6, 2026. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252516560. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 12, 2026.

Recall 24V-797: Power Train

Reported Oct 24, 2024 · 463,295 vehicles affected · General Motors, LLC

Problem: General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.

Risk: Rear wheel lock-up can increase the risk of a crash.

Fix: Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454440.

Recall 24V-060: Latches/Locks/Linkages

Reported Feb 1, 2024 · 570,434 vehicles affected · General Motors, LLC

Problem: General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

Recall 21V-578: Tires

Reported Jul 29, 2021 · 86 vehicles affected · General Motors, LLC

Problem: General Motors, LLC. (GM) is recalling certain 2020-2021 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with a 17" spare tire (RPO ZHQ or ZXT) and either the 20" accessory road tire (RPO REM) or the 18" accessory road tire (RPO Q2V). Operating the spare tire with other 20" or 18" tires can prevent the Anti-Lock Braking System (ABS) from engaging.

Risk: An ABS system that cannot control the rear wheels independently increases the risk of a crash.

Fix: Dealers will provide the appropriate spare tire and apply a new spare tire information label, free of charge. Owner notification letters were mailed on October 18, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; GMC customer service at 1-800-462-8782. GM's number for this recall is N212329780.

Recall 20V-792: Seat Belts

Reported Dec 17, 2020 · 624,216 vehicles affected · General Motors, LLC

Problem: General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.

Risk: If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.

Fix: GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202314670.

Recall 20V-650: Power Train

Reported Oct 22, 2020 · 42 vehicles affected · General Motors LLC

Problem: General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.

Risk: If the driveshaft separates, there may be a loss of propulsion, increasing the risk of crash.

Fix: GM will notify owners, and dealers will replace the driveshaft, free of charge. The recall is expected to begin December 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N202314870.

Recall 20V-446: Air Bags

Reported Jul 30, 2020 · 769 vehicles affected · General Motors LLC

Problem: General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.

Risk: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.

Fix: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is N202305380.

Recall 20V-324: Latches/Locks/Linkages, Structure

Reported Jun 4, 2020 · 272 vehicles affected · General Motors LLC

Problem: General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V-142. Some of the vehicles in 20V-324 were not part of Recall 20V-142 but received defect parts during another service (typically during collision repair). The hood-latch striker wires on replacement hoods installed for Safety Recall 20V-142 may not have been heat-treated properly, possibly causing them to fracture.

Risk: If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.

Fix: GM will notify owners, and dealers will replace the hood assembly, free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. The recall began July 7, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N202306490.

Recall 20V-142: Latches/Locks/Linkages

Reported Mar 12, 2020 · 1,909 vehicles affected · General Motors LLC

Problem: General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The hood-latch striker wires may not have been heat-treated properly, possibly causing them to fracture.

Risk: If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.

Fix: GM will notify owners, and dealers will replace the hood assembly, free of charge. The recall began April 13, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192284960.

Recall 19V-814: Seat Belts

Reported Nov 14, 2019 · 556,399 vehicles affected · General Motors LLC

Problem: General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.

Risk: A vehicle fire could result if materials ignite inside the vehicle.

Fix: GM will notify owners, and dealers will close off the opening in the pretensioner bracket, free of charge. The recall began December 13, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192270600.

2020 Chevrolet Silverado 2500 problems reported by owners

Problem areaReports
Power Train33
Electrical System18
Service Brakes17
Unknown or Other11
Engine10
Tires10
Steering9
Fuel/Propulsion System8
Structure6
Vehicle Speed Control4
Engine and Engine Cooling4
Service Brakes, Hydraulic3

Most reported parts

  • Tires › Tread/Belt — 7
  • Structure › Body — 6
  • Fuel System, Gasoline › Delivery › Fuel Pump — 1
  • Forward Collision Avoidance › Automatic Emergency Braking — 1
  • Electrical System › Integrated Trailer Brake Control — 1

Typical mileage at the time of the problem: 25,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2020 Chevrolet Silverado 2500 complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Unknown or Other · reported Nov 6, 2026
18-NA-383 That is the bulletin number from the NHTSA in regard to the rear power window leaking even after it was repaired at Koons Chevrolet in White Marsh, MD. Apparently, this is a known problem that Chevy knows about but has not done nothing to fix the problem. Customers pay good money for the trucks and expect the manufacturers to own up to their faults.
Service Brakes · reported Oct 25, 2026
Trailer brakes keep disconnecting and connecting . Warning pops up on dash to check trailer connections. I may not happen for a hundred miles or does it 10 or 12 times in just a few miles.I've seen several complaints from on line reports but no solutions from GM yet. Very frustrating when trying to pull a trailer.
Power Train · reported Sep 21, 2026
While driving on the highway our transmission cooling line completely separated at rubber hose to metal line crimp. This cause transmission fluid to burst out all over the vehicle including the windshield and trailer. Vehicle immediately stopped pulling and we barely were able to get to the side of the road. This also caused a catastrophic transmission failure costing approximately $10,000 to repair. GM covered some of the transmission cost but still left us with $5000 bill for a transmission line defect on a vehicle under 100,000 miles. This created a unsafe condition with the trans fluid on…
Power Train · at 170,000 miles · reported Sep 17, 2026
The contact owns a 2020 Chevrolet Silverado 2500. The contact stated that the transmission shuddered and hesitated while driving 55 MPH or at higher speed. The vehicle was taken to the dealer; however, the dealer was no longer in business. While driving at various speeds, the lifters were squeaking. The vehicle was taken to a dealer and was diagnosed with lifters failure. The contact decided not to repair the vehicle. The manufacturer was informed of the failure. The failure mileage was approximately 170,000.
Electrical System · reported Sep 15, 2026
My vehicle was taken to Legacy Chevrolet of Waxahachie where a routine recall notice was addressed. During the process they technician broke my battery terminal. Upon my discovery the dealership claimed the broken terminal must have just broke on its own during the time it was at their dealership in spite of the ECM module update requiring the technician to specifically remove the battery cable from that specific terminal. Legacy has refused to address this issue and charged me for the new batteries as well as for the tow that was required. The damage was caused by their technician and all of…

Other Chevrolet Silverado 2500 years

Compare all Chevrolet Silverado 2500 years · All Chevrolet models

Frequently asked questions

Does the 2020 Chevrolet Silverado 2500 have any recalls?

Yes — NHTSA lists 10 recalls for the 2020 Chevrolet Silverado 2500: 26V-083 (power train), 24V-797 (power train), 24V-060 (latches/locks/linkages), 21V-578 (tires), 20V-792 (seat belts) and more. Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2020 Chevrolet Silverado 2500?

Owners report power train problems most often (33 reports), followed by electrical system (18). The typical mileage when problems were reported is about 25,000 miles.

Are Chevrolet recall repairs free?

Yes. Safety recall repairs are free at authorized Chevrolet dealers, whether you are the first owner or bought the car used.