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2023 Chevrolet Silverado 2500 recalls and problems

The 2023 Chevrolet Silverado 2500 has 1 safety recall and 47 owner complaints filed with NHTSA. Recall repairs are free at any Chevrolet dealer.

Recalls
1
Complaints
47
Crashes / fires
0 / 2
Injuries / deaths
1 / 0

Recalls may cover only some 2023 Chevrolet Silverado 2500 vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2023 Chevrolet Silverado 2500 recalls

Recall 24V-060: Latches/Locks/Linkages

Reported Feb 1, 2024 · 570,434 vehicles affected · General Motors, LLC

Problem: General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

2023 Chevrolet Silverado 2500 problems reported by owners

Problem areaReports
Power Train17
Electrical System16
Unknown or Other8
Engine7
Latches/Locks/Linkages4
Exterior Lighting3
Service Brakes3
Structure2
Fuel/Propulsion System2
Lane Departure2
Suspension1
Visibility/Wiper1

Most reported parts

  • Latches/Locks/Linkages › Tailgate › Latch — 1
  • Structure › Body — 1
  • Lane Departure › Blind Spot Detection — 1
  • Lane Departure › Warning — 1

Typical mileage at the time of the problem: 47,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2023 Chevrolet Silverado 2500 complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Service Brakes · reported Aug 20, 2026
I am filing this complaint regarding my 2023 Chevrolet Silverado 2500HD, which has approximately 20,000 miles and has been babied since new. The truck is maintained meticulously and the undercarriage is washed weekly. The brake failures I have experienced are completely unacceptable for a truck with this mileage and maintenance history. Both the FRONT and REAR brake friction material has completely DELAMINATED from the brake components. This is not normal brake wear. The material has separated from the underlying metal, which I believe is a serious material/manufacturing-quality issue. The…
Power Train · at 105,000 miles · reported Jul 27, 2026
The contact owns a 2023 Chevrolet Silverado 2500. The contact stated that while driving at various speeds, the transmission was slipping. No warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired; however, the failure recurred days later. The vehicle was taken back to the dealer, where it was lifted and inspected, and the contact was informed that no failure was found. The contact stated that the failure persisted. The vehicle was not…
Power Train · at 83,000 miles · reported Jul 27, 2026
The contact owns a 2023 Chevrolet Silverado 2500. The contact stated that while driving at various speeds, the transmission was slipping. Additionally, the contact stated that while driving 60-70 MPH, the vehicle stalled. No warning light was illuminated. The contact pulled over to the side of the road. Upon inspection, the contact became aware of a coolant leak underneath the vehicle. The vehicle was towed to the dealer, where it was diagnosed that the turbo coolant inlet had fractured. The part was replaced. Additionally, the dealer determined that the transmission was in working order upon…
Electrical System · reported Jun 15, 2026
Was driving east on i40 between Hinton and calumet when my truck through a check engine light and service parking break. I pulled over it smelt like burning wires I cleared the codes with a code reader and turn the truck on the accessory when smoke filled the cab I got out and the truck was in flames.
Latches/Locks/Linkages · at 47,000 miles · reported May 26, 2026
The contact owns a 2023 Chevrolet Silverado 2500. The contact stated that while driving or while parked, the tailgate unintendedly opened on several occasions. The contact related the failure to the tailgate exterior touchpad switch. The dealer and the manufacturer were contacted and informed the contact that the VIN was not included in NHTSA Campaign Number: 24V060000(LATCHES/LOCKS/LINKAGES). The vehicle was not diagnosed or repaired. The failure mileage was approximately 47,000.

Other Chevrolet Silverado 2500 years

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Compare all Chevrolet Silverado 2500 years · All Chevrolet models

Frequently asked questions

Does the 2023 Chevrolet Silverado 2500 have any recalls?

Yes — NHTSA lists 1 recall for the 2023 Chevrolet Silverado 2500: 24V-060 (latches/locks/linkages). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2023 Chevrolet Silverado 2500?

Owners report power train problems most often (17 reports), followed by electrical system (16). The typical mileage when problems were reported is about 47,000 miles.

Are Chevrolet recall repairs free?

Yes. Safety recall repairs are free at authorized Chevrolet dealers, whether you are the first owner or bought the car used.