2019 Mercedes-Benz S 560 E recalls and problems

The 2019 Mercedes-Benz S 560 E has 1 safety recall and 4 owner complaints filed with NHTSA. Recall repairs are free at any Mercedes-Benz dealer.

Recalls

Complaints

Crashes / fires

0 / 1

Injuries / deaths

0 / 0

Recalls may cover only some 2019 Mercedes-Benz S 560 E vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2019 Mercedes-Benz S 560 E recalls

Recall 21V-058: Communication, Electrical System

Reported Feb 5, 2021 · 1,292,258 vehicles affected · Mercedes-Benz USA, LLC

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Fix: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

2019 Mercedes-Benz S 560 E problems reported by owners

Problem area	Reports
Engine	2
Seat Belts	1
Air Bags	1
Electrical System	1

Typical mileage at the time of the problem: 76,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2019 Mercedes-Benz S 560 E complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Electrical System · reported Feb 4, 2026

The contact owns a 2019 Mercedes-Benz S560. The contact stated that while parking their vehicle, a burning-leather odor entered the cabin, and they noticed smoke in the cabin. The contact noticed a small fire beneath the driver's seat. The fire was extinguished with nearby snow. At which time the vehicle's engine failed to start despite the vehicle starting. The windshield wipers would turn over; however, systems like the door locks and the windows fail to activate. The fire department was not called. There were no injuries, and no medical attention was needed. The contact called their…

Engine · at 76,000 miles · reported Jun 9, 2025

The contact owns a 2019 Mercedes-Benz S 560 E. The contact stated while starting the vehicle, the vehicle vibrated abnormally. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was then taken to the dealer, where it was diagnosed with engine failure and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The…

Engine · at 36,000 miles · reported May 21, 2025

The contact owns a 2019 Mercedes-Benz S560 E. The contact stated while driving at an undisclosed speed, the message "Get B Service Done In 19 days" was displayed two weeks after an oil change was performed on the vehicle. No warning lights were illuminated. The vehicle was taken to a dealer for diagnostic testing; however, the dealer was unable to determine the cause of the failure, and an oil change was performed. The contact stated that a couple of weeks later, the message "Add a Quarter Oil" was displayed. The vehicle was taken back to the dealer, where the cause of the failure could not be…

Other Mercedes-Benz S 560 E years

20202019

Compare all Mercedes-Benz S 560 E years · All Mercedes-Benz models

Frequently asked questions

Does the 2019 Mercedes-Benz S 560 E have any recalls?

Yes — NHTSA lists 1 recall for the 2019 Mercedes-Benz S 560 E: 21V-058 (communication, electrical system). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2019 Mercedes-Benz S 560 E?

Owners report engine problems most often (2 reports), followed by seat belts (1). The typical mileage when problems were reported is about 76,000 miles.

Are Mercedes-Benz recall repairs free?

Yes. Safety recall repairs are free at authorized Mercedes-Benz dealers, whether you are the first owner or bought the car used.