2020 Mercedes-Benz S 560 E recalls and problems
The 2020 Mercedes-Benz S 560 E has 1 safety recall and 1 owner complaint filed with NHTSA. Recall repairs are free at any Mercedes-Benz dealer.
Recalls may cover only some 2020 Mercedes-Benz S 560 E vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.
2020 Mercedes-Benz S 560 E recalls
Recall 21V-058: Communication, Electrical System
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Fix: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
2020 Mercedes-Benz S 560 E problems reported by owners
| Problem area | Reports | |
|---|---|---|
| Engine | 1 |
Typical mileage at the time of the problem: 29,100 miles (median of owner reports).
Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.
Recent 2020 Mercedes-Benz S 560 E complaints
Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.
Other Mercedes-Benz S 560 E years
Compare all Mercedes-Benz S 560 E years · All Mercedes-Benz models
Frequently asked questions
Does the 2020 Mercedes-Benz S 560 E have any recalls?
Yes — NHTSA lists 1 recall for the 2020 Mercedes-Benz S 560 E: 21V-058 (communication, electrical system). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.
What is the most common problem with the 2020 Mercedes-Benz S 560 E?
Owners report engine problems most often (1 reports). The typical mileage when problems were reported is about 29,100 miles.
Are Mercedes-Benz recall repairs free?
Yes. Safety recall repairs are free at authorized Mercedes-Benz dealers, whether you are the first owner or bought the car used.