2011 Volkswagen EOS recalls and problems

The 2011 Volkswagen EOS has 2 safety recalls and 18 owner complaints filed with NHTSA. Recall repairs are free at any Volkswagen dealer.

Recalls

Complaints

Crashes / fires

2 / 0

Injuries / deaths

1 / 0

Recalls may cover only some 2011 Volkswagen EOS vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2011 Volkswagen EOS recalls

Recall 18V-148: Air Bags

Reported Mar 6, 2018 · 363,713 vehicles affected · Volkswagen Group of America, Inc.

Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.

Recall 15V-483: Air Bags

Reported Aug 4, 2015 · 415,825 vehicles affected · Volkswagen Group of America, Inc.

Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

Risk: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

Fix: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.

2011 Volkswagen EOS problems reported by owners

Problem area	Reports
Air Bags	10
Power Train	2
Electrical System	2
Unknown or Other	2
Service Brakes	2
Structure	1
Engine	1
Forward Collision Avoidance	1

Most reported parts

Electrical System › Horn — 1
Structure › Body — 1
Forward Collision Avoidance › Automatic Emergency Braking — 1

Typical mileage at the time of the problem: 56,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2011 Volkswagen EOS complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Service Brakes · reported May 10, 2023

Unable to drive vehicle ABS system failure - no braking is possible. ABS warning light and loss of braking control while attempting to drive. The module part recall 45F2 does not apply to my year 2011 vehicle. Though the previous year there is a recall for the part by VW. VW representatives will not offer recall or payment for part replacement saying recall does not apply to 2011. Vehicle is at risk. VW will not assume responsibility for faulty part. The vehicle is too dangerous to drive. Consumers should be informed.

Service Brakes · reported Dec 27, 2021

My ABS/ ESC light was on and the brake light was flashing randomly. After diagnostics it appears the ABS module is intermittently not receiving power. Because of this the ABS/ESC system randomly does not work as it should. This seems to be the same issue as the 16V-913 safety recall, but my car was manufactured on July 14, 2010 which was 33 days after the June 11, 2010 cut off date.

Power Train · at 76,000 miles · reported Apr 9, 2019

I was driving out of town at approximately 50 MPH when my car suddenly slowed to approximately 20 MPH. I could not get the vehicle to go above 20 MPH. I pulled it off of the road and turned the car off. I restarted and again it would not get past 20 MPH. When I switched the car to manual mode it would not go past 2nd gear. After a few hours of sitting the car worked properly. I contacted a dealership in the area I was traveling and they said it sounded like the car was going into "limp mode" and that vw had had tons of complaints about that over the last several years. I drove the car home.…

Air Bags · reported Jan 31, 2018

Takata recall. Receive notice that I have faulty takata airbags a few years ago. Approximately one year later I received a notice that a temporary repair was available that would swap the original airbag with a replacement module of the original design that did not include a drying agent. That notice was clear that this was only an interim repair until a redesigned unit is available. I had the interim repair done on my vehicle. I noticed now that when searching for recalls, it says there are no active recalls on my vehicle. This is very concerning because they have not addressed the underlying…

Unknown or Other · reported Dec 6, 2017

The clock spring in my car has failed requiring complete replacement. This complete failure comes a short 9 months after the initial 'repair' done following a vw recall on the part- they simply placed a cover over the original clock spring. They tell me that they will not cover the replacement of the part, because I had the initial safety check done at the time of the initial recall and the part was deemed functional at that point- even though they were aware it would most likely eventually fail.

Other Volkswagen EOS years

2016 2015 2014 2013 201220112010 2009 2008 2007

Compare all Volkswagen EOS years · All Volkswagen models

Frequently asked questions

Does the 2011 Volkswagen EOS have any recalls?

Yes — NHTSA lists 2 recalls for the 2011 Volkswagen EOS: 18V-148 (air bags), 15V-483 (air bags). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2011 Volkswagen EOS?

Owners report air bags problems most often (10 reports), followed by power train (2). The typical mileage when problems were reported is about 56,000 miles.

Are Volkswagen recall repairs free?

Yes. Safety recall repairs are free at authorized Volkswagen dealers, whether you are the first owner or bought the car used.