2013 Volkswagen EOS recalls and problems

The 2013 Volkswagen EOS has 4 safety recalls and 26 owner complaints filed with NHTSA. Recall repairs are free at any Volkswagen dealer.

Recalls
4
Complaints
26
Crashes / fires
0 / 1
Injuries / deaths
1 / 0

Recalls may cover only some 2013 Volkswagen EOS vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2013 Volkswagen EOS recalls

Recall 18V-329: Unknown or Other

Reported May 16, 2018 · 252 vehicles affected · Volkswagen Group of America, Inc.

Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Risk: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

Fix: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.

Recall 18V-148: Air Bags

Reported Mar 6, 2018 · 363,713 vehicles affected · Volkswagen Group of America, Inc.

Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.

Recall 16V-078: Air Bags

Reported Feb 10, 2016 · 659,493 vehicles affected · Volkswagen Group of America, Inc.

Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.

Recall 15V-483: Air Bags

Reported Aug 4, 2015 · 415,825 vehicles affected · Volkswagen Group of America, Inc.

Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

Risk: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

Fix: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.

2013 Volkswagen EOS problems reported by owners

Problem areaReports
Air Bags19
Electrical System4
Engine3
Suspension2
Unknown or Other2
Power Train1
Steering1

Most reported parts

  • Air Bags › Frontal › Driver Clockspring/Spiral Cassette — 2
  • Suspension › Front › Wheel Bearing — 1
  • Electrical System › Seat Heater › Mat — 1
  • Electrical System › Horn — 1

Typical mileage at the time of the problem: 30,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2013 Volkswagen EOS complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Electrical System · at 108,000 miles · reported May 12, 2023
The contact owns a 2013 Volkswagen Eos. The contact stated while having a routine check at the dealer, the mechanic informed the contact that the horn was not functioning and that the clockspring needed to be replaced. The vehicle was repaired but the failure reoccurred. The vehicle was taken to an independent mechanic who stated that the clockspring needed to be replaced again. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not under warranty or recall. No further assistance was provided. The failure mileage was 108,000.
Steering · reported Jan 8, 2022
I pressed the steering wheel to activate the HORN. The HORN did not work. My VW dealer (Valenti VW, Watertown, CT) after 1.5 hours determined the the spring on the steering wheel that activates the horn and possibly the airbag is broken. The spring is broken and is back ordered since 12/20/2021. VW IS ACUTELY AWARE OF THIS ISSUE AND EXTENDED THE WARRANTY TO 10 years and 100,000 miles. This is a very serious safety issue.
Electrical System · at 50,000 miles · reported Jun 30, 2021
The contact owns a 2013 Volkswagen Eos. The contact stated that while driving, the heater inside the front passenger seat erroneously activated and malfunctioned causing the seat to burn which also caused a burn to the bottom of the front passenger seat. There was a hole on the front passenger side seat and during the incident, it burned through the passenger's undergarments and jeans causing his burn injuries. Medical treatment was not provided due to the injured passenger not being able to sit and was being treated at home. During the incident, a burning odor was present inside the vehicle.…
Air Bags · at 22,000 miles · reported Dec 7, 2020
In normal driving, I turned steering wheel to pull into a parking space and there was a snap in the steering wheel. This sound was the electrical connection to the steering wheel breaking away. I lost key functions from the steering wheel including the airbag, horn, and steering mounted controls.
Unknown or Other · reported Feb 6, 2020
The sunroof started falling apart when my car was a proximity 45000 miles, and I reported, and call to vw customers service ror several times fix the problem, and they deny to do this. Finally. I had to do onot my own, but what I learned trough one of my friends, is that exist a recall for that. I will appreciate if you confirm this for me - the second issue is the rear camera didn't work properly when my car was 40000 miles. I reported this case several times, and I did the same process calling customers services, and they told me that the possible damage is a consequence of , manufacture…

Other Volkswagen EOS years

Compare all Volkswagen EOS years · All Volkswagen models

Frequently asked questions

Does the 2013 Volkswagen EOS have any recalls?

Yes — NHTSA lists 4 recalls for the 2013 Volkswagen EOS: 18V-329 (unknown or other), 18V-148 (air bags), 16V-078 (air bags), 15V-483 (air bags). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2013 Volkswagen EOS?

Owners report air bags problems most often (19 reports), followed by electrical system (4). The typical mileage when problems were reported is about 30,000 miles.

Are Volkswagen recall repairs free?

Yes. Safety recall repairs are free at authorized Volkswagen dealers, whether you are the first owner or bought the car used.