2013 Thor Motor Coach Palazzo recalls and problems
The 2013 Thor Motor Coach Palazzo has 4 safety recalls and 8 owner complaints filed with NHTSA. Recall repairs are free at any Thor Motor Coach dealer.
Recalls may cover only some 2013 Thor Motor Coach Palazzo vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.
2013 Thor Motor Coach Palazzo recalls
Recall 18V-705: Visibility
Problem: Thor Motor Coach (TMC) is recalling certain 2013 Thor Ace, Daybreak, Challenger, Windsport, Hurricane, Outlaw, Tuscany, and Palazzo motorhomes. The windshield wiper system may have been incorrectly installed, causing the wipers to fail during use, reducing driver visibility.
Risk: A reduction of driver visibility can increase the risk of a crash.
Fix: TMC will notify owners, and dealers will verify that the windshield wiper system is installed correctly, repairing or replacing the wiper system as needed, free of charge. The recall began November 28, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000161.
Recall 17V-758: Equipment
Problem: Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Recall 13V-164: Equipment
Problem: Thor Motor Coach is recalling certain model year 2013-2014 Challenger, Four Winds 5000, Hurricane, Chateau, Chateau Sport, and Windsport; model year 2013 Palazzo and Four Winds Siesta and model year 2014 Majestic motorhomes manufactured February 13, 2013, through April 09, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.
Risk: If motor damage occurs, it is possible that the awning can unfurl unexpectedly, either while the motorhome is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
Fix: Thor Motor Coach will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began during May 2013. Owners may contact Thor at 1-877-855-2867 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed.
Recall 12V-574: Vehicle Speed Control, Exterior Lighting, Electrical System
Problem: Thor Motor Coach (Thor) is recalling certain model year 2011 through 2013 Tuscany, Astoria, Ultrasport, Montecito, and Palazzo recreational vehicles manufactured from May 17, 2010, through October 30, 2012, built on Freightliner brand XB and XC custom chassis. The vehicles are equipped with diode jumpers that may come loose in their connectors resulting in an open circuit. Two circuits are affected: The one that disengages the cruise control with brake pedal use, and the one that illuminates the brake lights with brake pedal use.
Risk: Failure of the cruise control to disengage when the brakes are applied may increase the risk of a vehicle crash. Without the brake lights illuminating when the brakes are applied, the driver's intent is not communicated, increasing the risk of a crash.
Fix: Daimler Trucks (DTNA) will notify owners on behalf of Thor, and Freightliner dealers will inspect the diode jumpers to make sure they are fully locked in place and will correct the vehicles as needed. The recall is expected to begin January 28, 2013. Owners should contact DTNA Warranty Campaigns Department at (800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time Monday through Friday, e-mail address [email protected], or the Customer Assistance Center at (800) FTL-HELP after normal business hours.
2013 Thor Motor Coach Palazzo problems reported by owners
| Problem area | Reports | |
|---|---|---|
| Visibility/Wiper | 5 | |
| Exterior Lighting | 2 | |
| Tires | 1 | |
| Equipment | 1 |
Most reported parts
- Equipment › Recreational Vehicle/Trailer — 1
Typical mileage at the time of the problem: 30,000 miles (median of owner reports).
Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.
Recent 2013 Thor Motor Coach Palazzo complaints
Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.
Other Thor Motor Coach Palazzo years
Compare all Thor Motor Coach Palazzo years · All Thor Motor Coach models
Frequently asked questions
Does the 2013 Thor Motor Coach Palazzo have any recalls?
Yes — NHTSA lists 4 recalls for the 2013 Thor Motor Coach Palazzo: 18V-705 (visibility), 17V-758 (equipment), 13V-164 (equipment), 12V-574 (vehicle speed control, exterior lighting, electrical system). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.
What is the most common problem with the 2013 Thor Motor Coach Palazzo?
Owners report visibility/wiper problems most often (5 reports), followed by exterior lighting (2). The typical mileage when problems were reported is about 30,000 miles.
Are Thor Motor Coach recall repairs free?
Yes. Safety recall repairs are free at authorized Thor Motor Coach dealers, whether you are the first owner or bought the car used.