2020 Thor Motor Coach Palazzo recalls and problems

The 2020 Thor Motor Coach Palazzo has 1 safety recall and 3 owner complaints filed with NHTSA. Recall repairs are free at any Thor Motor Coach dealer.

Recalls

Complaints

Crashes / fires

0 / 0

Injuries / deaths

0 / 0

Recalls may cover only some 2020 Thor Motor Coach Palazzo vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2020 Thor Motor Coach Palazzo recalls

Recall 19V-504: Equipment

Reported Jun 30, 2019 · 1,554 vehicles affected · Thor Motor Coach

Problem: Thor Motor Coach (TMC) is recalling certain 2019-2020 Challenger, Miramar, Magnitude, Outlaw, Omni, and Palazzo motorhomes. The vehicle control system software may cause the slide-out room to move unexpectedly.

Risk: Unexpected movement of the slide-out room can increase the risk of a injury.

Fix: TMC will notify owners, and dealers will update the affected software, free of charge. The recall is expected to begin August 28, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000170.

2020 Thor Motor Coach Palazzo problems reported by owners

Problem area	Reports
Structure	1
Service Brakes	1
Service Brakes, Air	1
Electrical System	1
Exterior Lighting	1

Most reported parts

Structure › Body — 1
Service Brakes, Air › Critical Fasteners — 1

Typical mileage at the time of the problem: 15,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2020 Thor Motor Coach Palazzo complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Electrical System · reported Sep 18, 2024

The EATON Power Distribution Modual P\N A66-05172-00 (S\N 18108065) in my motorhome was in a recall associated with the failed rear tail lights, rear turn signals, brack lights, running lights and failure of towed vehicle lights plug. The modual was repaired as a result of the recall and was working properly. The repaired Modual failed again in less than 1000 miles driven resulting in no passenger tail light, no brake lights, no running lights, and no function of the towed vehicle lights plug. The recall on my PDM P\N A66-05172-00 was not successful as the PDM is not working and is a safety…

Service Brakes · at 15,000 miles · reported Feb 21, 2023

The contact owns a 2020 Thor Palazzo built on a 2020 Freightliner X line chassis. The contact stated that while driving approximately 55 MPH during a storm, the air brakes system alarm illuminated. The contact immediately pulled over to the side of the roadway and turned off the RV. The RV was towed to the dealer who informed the contact that the air brake system had a pig tail that led into the transducer that had caused the chord to fracture. The dealer dried the moisture from the area and sprayed the area with silicon. The failure reoccurred approximately a year later when the contact had…

Structure · reported Sep 28, 2021

The lower passenger side bracket between the fiberglass front of the body and the freightliner frame has released from the frame and is in danger of falling off. If this thing did come off and go bouncing down the road it could do some real damage. Noticed after other owners warned about the problem online.

Other Thor Motor Coach Palazzo years

2023 2022 202120202019 2018 2017 2016 2015 2014 2013

Compare all Thor Motor Coach Palazzo years · All Thor Motor Coach models

Frequently asked questions

Does the 2020 Thor Motor Coach Palazzo have any recalls?

Yes — NHTSA lists 1 recall for the 2020 Thor Motor Coach Palazzo: 19V-504 (equipment). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2020 Thor Motor Coach Palazzo?

Owners report structure problems most often (1 reports), followed by service brakes (1). The typical mileage when problems were reported is about 15,000 miles.

Are Thor Motor Coach recall repairs free?

Yes. Safety recall repairs are free at authorized Thor Motor Coach dealers, whether you are the first owner or bought the car used.