2019 Thor Motor Coach Palazzo recalls and problems

The 2019 Thor Motor Coach Palazzo has 4 safety recalls and 2 owner complaints filed with NHTSA. Recall repairs are free at any Thor Motor Coach dealer.

Recalls
4
Complaints
2
Crashes / fires
0 / 0
Injuries / deaths
0 / 0

Recalls may cover only some 2019 Thor Motor Coach Palazzo vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2019 Thor Motor Coach Palazzo recalls

Recall 23V-113: Equipment

Reported Feb 23, 2023 · 1,969 vehicles affected · Thor Motor Coach

Problem: Thor Motor Coach (TMC) is recalling certain 2015-2023 Palazzo recreational vehicles. The front lower cap brackets that support the front fiberglass panel may become loose and detach from the vehicle while in motion.

Risk: A detached bracket can become a road hazard, increasing the risk of a crash.

Fix: Dealers will inspect and replace the front lower brackets, as necessary, free of charge. Owner notification letters were mailed March 15, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000291.

Recall 21V-522: Equipment, Structure

Reported Jul 8, 2021 · 521 vehicles affected · Thor Motor Coach

Problem: Thor Motor Coach (TMC) is recalling certain 2019 Challenger, Palazzo, Tuscany, 2019-2020 Miramar, 2019-2021 Aria, Outlaw, and Venetian recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.

Risk: Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.

Fix: Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed September 8, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000232.

Recall 20V-559: Tires

Reported Sep 15, 2020 · 1,631 vehicles affected · Thor Motor Coach

Problem: Thor Motor Coach (TMC) is recalling certain 2018-2021 Aria, Palazzo, Tuscany, and Venetian motorhomes built on a Daimler Trucks (DTNA) chassis. The tire valve stem extension for the inner wheel may contact the outer wheel rim opening and become damaged.

Risk: Extensive damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.

Fix: TMC will notify owners, and DTNA dealers will inspect the inner wheel valve stem stabilizers, and adjust as needed and/or replace the inner valve stem, free of charge. The recall began November 2, 2020. Owners may contact TMC customer service at 1-800-524-5210 extension 104 or DTNA customer service at 1-800-547-0712. TMC's number for this recall is RC000204. DTNA's number for this recall is FL-861.

Recall 20V-418: Exterior Lighting, Electrical System

Reported Jul 20, 2020 · 2,417 vehicles affected · Thor Motor Coach

Problem: Thor Motor Coach (TMC) is recalling certain 2017-2020 Aria, Venetian and Tuscany, 2017 Tuscany XTE and 2017-2019 Palazzo motorhomes vehicles that received an inspection-only remedy for recall 18V-763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.

Risk: Non-functioning exterior marker lights can increase the risk of a crash.

Fix: TMC will notify owners, and Daimler Trucks dealers will replace the PDM, free of charge. Owner letters were mailed October 6, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000196.

2019 Thor Motor Coach Palazzo problems reported by owners

Problem areaReports
Unknown or Other1
Engine and Engine Cooling1
Visibility1

Most reported parts

  • Engine and Engine Cooling › Exhaust System › Emission Control — 1
  • Visibility › Glass, Side/Rear — 1

Typical mileage at the time of the problem: 13,000 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2019 Thor Motor Coach Palazzo complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Visibility · at 13,000 miles · reported Aug 26, 2026
The contact owns a 2018 FCC RV000042S. The contact stated that while driving at an undisclosed speed, the driver's side rear window independently detached and flew off. The RV was taken to the dealer, where the contact was informed that the driver's side rear window was defective and needed to be replaced. The RV was repaired. Additionally, the contact stated that the vehicle was initially taken to the dealer due to vandalism. Upon retrieving the vehicle, the dealer informed the contact that the window had not been replaced per the insurance company's instructions. The manufacturer was not…
Unknown or Other · reported Dec 30, 2024
Driving down the highway and the DEF check engine light came on. It indicated to pull over and shut down immediately. I was on a highway that had long 7% grade hills with minimal places to pull over in arizona mou tain range. I was able to make it home after engine debated. Took to a freightliner dealer and paid 4400.00 to have DEF pump replaced. It turns out that was not the problem. I tried to go on another trip a month later and I hot a low DEF signal. I was told it was a DEF head. Freightliner XCS chassis our having lots of issues with DEF. The def is for emissions and should not shut the…

Other Thor Motor Coach Palazzo years

Compare all Thor Motor Coach Palazzo years · All Thor Motor Coach models

Frequently asked questions

Does the 2019 Thor Motor Coach Palazzo have any recalls?

Yes — NHTSA lists 4 recalls for the 2019 Thor Motor Coach Palazzo: 23V-113 (equipment), 21V-522 (equipment, structure), 20V-559 (tires), 20V-418 (exterior lighting, electrical system). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2019 Thor Motor Coach Palazzo?

Owners report unknown or other problems most often (1 reports), followed by engine and engine cooling (1). The typical mileage when problems were reported is about 13,000 miles.

Are Thor Motor Coach recall repairs free?

Yes. Safety recall repairs are free at authorized Thor Motor Coach dealers, whether you are the first owner or bought the car used.