2017 Thor Motor Coach Palazzo recalls and problems

The 2017 Thor Motor Coach Palazzo has 2 safety recalls and 6 owner complaints filed with NHTSA. Recall repairs are free at any Thor Motor Coach dealer.

Recalls

Complaints

Crashes / fires

0 / 0

Injuries / deaths

0 / 0

Recalls may cover only some 2017 Thor Motor Coach Palazzo vehicles. Check your VIN at NHTSA ↗ to see open recalls for your exact car.

2017 Thor Motor Coach Palazzo recalls

Recall 23V-113: Equipment

Reported Feb 23, 2023 · 1,969 vehicles affected · Thor Motor Coach

Problem: Thor Motor Coach (TMC) is recalling certain 2015-2023 Palazzo recreational vehicles. The front lower cap brackets that support the front fiberglass panel may become loose and detach from the vehicle while in motion.

Risk: A detached bracket can become a road hazard, increasing the risk of a crash.

Fix: Dealers will inspect and replace the front lower brackets, as necessary, free of charge. Owner notification letters were mailed March 15, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000291.

Recall 20V-418: Exterior Lighting, Electrical System

Reported Jul 20, 2020 · 2,417 vehicles affected · Thor Motor Coach

Problem: Thor Motor Coach (TMC) is recalling certain 2017-2020 Aria, Venetian and Tuscany, 2017 Tuscany XTE and 2017-2019 Palazzo motorhomes vehicles that received an inspection-only remedy for recall 18V-763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.

Risk: Non-functioning exterior marker lights can increase the risk of a crash.

Fix: TMC will notify owners, and Daimler Trucks dealers will replace the PDM, free of charge. Owner letters were mailed October 6, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000196.

2017 Thor Motor Coach Palazzo problems reported by owners

Problem area	Reports
Structure	5
Visibility/Wiper	2
Exterior Lighting	1
Unknown or Other	1

Most reported parts

Structure › Body — 5

Typical mileage at the time of the problem: 15,815 miles (median of owner reports).

Problems that are not covered by a recall are paid repairs; labor rates follow local mechanic pay — see what auto mechanics earn in each state.

Recent 2017 Thor Motor Coach Palazzo complaints

Owner reports filed with NHTSA, as written (personal details removed). Complaints are not verified by NHTSA.

Unknown or Other · reported May 15, 2026

I am reporting a serious and repeated safety defect involving Hehr side windows installed on my 2018 Thor Palazzo 36.1 motorhome (VIN: [XXX] ). Multiple operable side windows on this RV have experienced adhesive bond failure between the scissor arm/operator mechanism and the vent glass pane. This has caused windows to partially detach and violently flap while driving at highway speeds. One rear bathroom window completely detached and flew off the RV during highway travel in 2022. Additional adhesive failures have continued occurring from 2023 through 2025 involving: - Kitchen window - Living…

Visibility/Wiper · reported Aug 30, 2023

AS I was driving mr rv. down the road , the rear side window just fell off onto the roadway. I believe the window is made by lippert. On the rv forum there are a lot of people experiencing this same problem.

Exterior Lighting · at 26,000 miles · reported Aug 15, 2022

The contact owns a 2017 Thor Motor Coach Palazzo RV. The contact stated while operating the vehicle, the rear marker light, and the driver side(left turn) signal were inoperable. The vehicle was taken to the local dealer to be serviced under the NHTSA Campaign Number: 21V00H000 (Electrical System, Exterior Lighting) which would address the failures but after the recall remedy was performed the failure persisted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 26,000.

Structure · at 5,000 miles · reported Sep 25, 2020

While stationary, first large window behind driver's side broke off, at the top hinge, for no reason. If this had happened while driving, it could have caused serious harm to fellow motorists. At the time this happened, I was unaware of this website and the ability to report.

Structure · at 12,000 miles · reported Aug 4, 2020

When parked in a parking lot after a 1hr drive, the only exit door the vehicle has did not open, preventing us from exiting the vehicle. Other campers parked in the same lot were unable to open the door form the outside but able to hand me tools to take the lock apart from the inside and open the door using pliers and a screw driver. The door latch made of a zinc or similar die casting hand broken in half preventing the retraction of the latch and keeping the door latched.

Other Thor Motor Coach Palazzo years

2023 2022 2021 2020 2019 201820172016 2015 2014 2013

Compare all Thor Motor Coach Palazzo years · All Thor Motor Coach models

Frequently asked questions

Does the 2017 Thor Motor Coach Palazzo have any recalls?

Yes — NHTSA lists 2 recalls for the 2017 Thor Motor Coach Palazzo: 23V-113 (equipment), 20V-418 (exterior lighting, electrical system). Not every vehicle is affected, so check your VIN at nhtsa.gov/recalls.

What is the most common problem with the 2017 Thor Motor Coach Palazzo?

Owners report structure problems most often (5 reports), followed by visibility/wiper (2). The typical mileage when problems were reported is about 15,815 miles.

Are Thor Motor Coach recall repairs free?

Yes. Safety recall repairs are free at authorized Thor Motor Coach dealers, whether you are the first owner or bought the car used.